mySN.de / Schenker – there's a part three after all 🙄

I've already complained about my mySN laptop here and here, but now it turns out, there's a part three to be written...

Long story short, my main complaint (among many others) was this:

The charger would just disconnect randomly. Then connect back after a couple of minutes. Then disconnect again. One day it was better, the other it was worse. I almost didn’t use it on battery anymore, for fear I would drain it and then not be able to charge it back.

So basically: now it started happening again 🙄

I'm planning to get a new laptop anyway, a decent one this time, but it's super annoying that it had to happen now, when I still have to wait a few weeks until Apple releases their new MacBooks Pro.

I do need to vent, though... So here we go:

  • this laptop didn't even serve me for three years yet, and it's already trash again,
  • now I'm even more sure that the original problem was absolutely their fault – it happened again, exactly the same, it's an obvious design flaw,
  • their website (mysn.de) is now down and it looks like they're out of business – exactly what they deserve.
A photo of me

About the author

Hi! I'm Andrea (they/them). I tell computers what to do, both for a living and for fun, I'm also into blogging, writing and photography. I'm trying to make the world just a little bit better: more inclusive, more rational and more just.

Related posts:

The story I described in here finally has a bittersweet ending – I finally got my computer back! After over two months, after lots of stress and fighting, and after having paid them 130€ (only 25% of what they first requested, but still 100% more than I should have paid)...

Continue reading…
(~2 min read)
Part 1

Meinen Rechner hab ich von mySN.de / Schenker Technologies gekauft. Es scheinte eine gute Idee zu sein. Was es aber gar nicht. Ich fühle micht von mySN betrogen und we Müll behandelt. Ihre Kundenservice ist voll unprofessionel, ihre Hardware ist Scheiße und sie scheinen sogar nicht zu wissen, was sie im Lager haben und wie viel ihre Teile kosten. Im Ernsts!

Das ist mein (verkürztes) Geschichte:

Continue reading…
(~3 min read)
A bittersweet ending of this story

I’ve bought my laptop from mySN.de / Schenker Technologies. It seemed like a good idea at the time. But it definitely was not. I feel scammed by them, I feel treated like trash by them. Their customer service is unprofessional, their hardware is crap and they don’t even seem to know what they have in storage and how much do their parts cost. Seriously!

Here’s my story in short:

Continue reading…
(~3 min read)
A bittersweet ending of this story
🇮🇹 Sunrise at Lago di Garda

i took this picture exactly 12 years ago, early in the morning, at lake garda in italy. it's a very special photo for me – it marks a day i now consider the first day of my new life ☺

Continue reading…
(~5 min read)