{"tag":"service","articles":{"blog\/technology\/mysn-de-schenker-there-s-a-part-three-after-all":{"key":"blog\/technology\/mysn-de-schenker-there-s-a-part-three-after-all","type":"article","published":true,"meta":{"createdAt":"2020-05-03T12:32:08+02:00","publishedAt":"2020-05-03T12:32:08+02:00","group":"customer-rants","category":"blog","subcategory":"technology","slug":"mysn-de-schenker-there-s-a-part-three-after-all"},"content":{"en":{"slug":"mysn-de-schenker-there-s-a-part-three-after-all","title":"mySN.de \/ Schenker \u2013 there\u0027s a part three after all \ud83d\ude44","intro":"\u003Cfigure\u003E\n                \u003Cnoscript\u003E\n                    \u003Cimg src=\u0022https:\/\/avris.it\/image\/mysn-0_small.jpeg\u0022 alt=\u0022\u0022 class=\u0022border-bottom\u0022 width=\u0022480\u0022 height=\u0022270\u0022\u003E                \n                \u003C\/noscript\u003E\n                \u003Cspan class=\u0022hide-noscript\u0022\u003E\u003Cimg src=\u0022data:image\/png;base64,iVBORw0KGgoAAAANSUhEUgAAACQAAAAUCAYAAADlep81AAAACXBIWXMAAA7EAAAOxAGVKw4bAAAGVUlEQVRIiXWWzW4cxxWFv1tV3TM9v\/zRiMMhKUqWJUWwjQBO7G1WQZBXMPJOAbLIQxjIM9hGNpEDW14IdgxDsiOJpCSKIjn\/0911bxbdpKggKaDRjUZX1ek6955zZDhYs7wsmc2WFDHiEBADBFUwM5xzOOcQES6GiIAAIgj1vb6gmocJIIgzRARTAzMQCImjkSY0mw1azYxOu02SOMJ8uWI2X6FaTVIMUwC73NzMLjeKqjhxGIb3vgbhcCKIc2DVTBHBe0+\/3+fa5jXW19dYW1uj1WrR7\/bodlpkzZTx+JzpfMZ8PmM8HiNOxC4WqPY0VHlnhBBQ1eqvEZwPmBlZltHv9xlcGzAajRgOtxluDxltj9jZGTEYXCPPc+bzBYdHRxy\/PubVq2OOXrzg8OiI1yevmc\/nlEXJqliiURERsUsKMJwTwF3SkiQpvV6fzc1Nrl\/fYnd3j\/39G9x+7zY3b92k027TamWUsWQ8nvD65ISDwxc8ffaMg4NDjo9fc\/LmDdPZDDNlsViwWq4oY47GSFkWODGcOLwDcc4ZQLvdotvtsrmxwWBzwHA4Yms4Yn1jHec9UY2yLCljpIyR8\/Mx4\/GEPM85PTtnNpuhaqgpZVmQr5bEGAnB452QhEC322F9rU+\/36PbbpEkAbPIdDJmNp9TrFYVoMFgg1\/dvYdLGkQ1ohrT6Zw3Z+fkeYGZXRZ38AERRwierNmk02nRabfYHm6xd2OPne1ttra26PW6qCrT6YTJZEqel4wnY05P33B6dsp0cs5kMub4+ARDEYGiqAGJ87iQ4rxHpKLLiSNJAmmSkDWbXL9+nRt7N3j\/9m1u3drn2uYmahFVI01TDDg\/O+Pw4DnLxZytrQGmJY9\/ecrZ+TnD7R2SRsZiuSQNwmKxZDw+49tvvyFrpCxqGsU5Z1mrRRkjgrB\/Y4+7799lNBqxtTVkNNplZ3eXjY0NHj95zMOHDzFTyrJkd3eXm\/t7rK+tAfDgwT8YDK5x\/\/49xuMJq6IEcWTtFj\/+8D0vXr1hMV8wm004Oz3h+PUJz589Iy9yiiJntcoJAPlqRdbKuH\/3Dp9+8inD7R1++PFffP3Pr2l3vuezz\/7Ew+++4eHD79jZ3WEynXH+5pijBz+TJr\/DVAne0+l22Lt5i3Z3jSgBt5iTBMfPTx7z+ed\/4+nzI\/LlAtVIjBEzRa2iS8xQjFB1kue9vR3u3b2LCSSNFLOCaCVHRwd88eUXPHr0iG63w6vjY\/prfX79wR0+\/OA+Pz35N3\/+y195dnBIcJ7R9oCPPrzPy5cvOT0bc3p2xmQyYTqdIWK1pinOWdXmKBrryxTx3puI0Ov3yLIWWdZCVVmt8loUoSwjZVlWOiTw209+wx\/\/8HtmkzE\/Pf6FVrvNV1\/9nYPDQ5wITgQzJWqJqaKqqEY0VicTo14R3ivKXkmNmPeekAQajWal7OIuO+viY9W3z0masLe3R75cMZ1OSRsphwcHNQ1vFR7RSrWvvAIQJ4QQaDRSWlmTdjtjfa1Lt9O6AFQBCGmK9x7TypNifMv1W4C1H1VGxv8bzjuazbTSt06H9fU+\/X6fXq9Dp5WRZU2Cd6hFRAzvBNUS8d6ZiNTWAM45zMDqja\/62NXn\/w3IaGYZH3\/8EaPRkH6vV\/kbELyj0WiQpgGzqnaS4NEYq72JlEVOuGLgmBkxxndc\/SoQEbnC9X9hESHLmuzv73Dnzm289zQaTdJGQvCeJDgQKMuS4F1lFd5RFgXOC8tlgXdStb2I4J0DFFV7pw6ugoDKaEPwhHAhoobUiydpYK3fw4nQSFIajYSLLk4SR1mUZM0GGiMhOJyDJGmhGvHOUI2Ei7pwUh1rFL10e1cXn\/dyqeDe+0ugaRowrWKP91XeSRspIQScBxEjSQKNRsA7R\/CeNE0wVWIsq84zxQmoRqbT6cUJcRm0vPckQXA1CBGH84JGw3t3WTcXgStJAtGq1hYR0iQlCZ40TXGuOsGLhvBOKIvKG4uiQJwRiwKzWJuzVsJY1QggDlTBOcRV+cjM0FgVu6rW6VEwoKw7MEkS1CBGxVQRR0VH8LX7l6gIyxirIFevW+YFsSyIsaAsSoqyqCi7yEJmVndFHT\/rwIYYevFdnV2iKVABU1WCdxREFssFsSwxS+ucI6CKVSgwrJaUoqasoirPc1SV\/wDhNHm2gKzJHQAAAABJRU5ErkJggg==\u0022 data-src=\u0022https:\/\/avris.it\/image\/mysn-0_small.jpeg\u0022 alt=\u0022\u0022 class=\u0022border-bottom\u0022 width=\u0022480\u0022 height=\u0022270\u0022\u003E\u003C\/span\u003E\n                \n            \u003C\/figure\u003E\u003C\/p\u003E\n\u003Cp\u003EI\u0027ve already complained about my mySN laptop\n\u003Ca href=\u0022\/blog\/mysn-schenker-kurwa-ma%C4%87-de\u0022\u003E\u003Csvg class=\u0022icon\u0022\u003E\u003Cuse xlink:href=\u0022#light-computer-speaker\u0022\u003E\u003C\/use\u003E\u003C\/svg\u003E here\u003C\/a\u003E and\n\u003Ca href=\u0022\/blog\/mysn-de-schenker-a-bittersweet-ending-of-a-horrible-customer-service\u0022\u003E\u003Csvg class=\u0022icon\u0022\u003E\u003Cuse xlink:href=\u0022#light-computer-speaker\u0022\u003E\u003C\/use\u003E\u003C\/svg\u003E here\u003C\/a\u003E,\nbut now it turns out, there\u0027s a part three to be written...\u003C\/p\u003E\u003Csvg xmlns=\u0022http:\/\/www.w3.org\/2000\/svg\u0022 style=\u0022display: none;\u0022\u003E\u003C\/svg\u003E","content":"\u003Cfigure\u003E\n                \u003Cnoscript\u003E\n                    \u003Cimg src=\u0022https:\/\/avris.it\/image\/mysn-0_big.jpeg\u0022 alt=\u0022\u0022 class=\u0022border\u0022 width=\u0022960\u0022 height=\u0022540\u0022\u003E                \n                \u003C\/noscript\u003E\n                \u003Cspan class=\u0022hide-noscript\u0022\u003E\u003Cimg src=\u0022data:image\/png;base64,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\u0022 data-src=\u0022https:\/\/avris.it\/image\/mysn-0_big.jpeg\u0022 alt=\u0022\u0022 class=\u0022border\u0022 width=\u0022960\u0022 height=\u0022540\u0022\u003E\u003C\/span\u003E\n                \n            \u003C\/figure\u003E\u003C\/p\u003E\n\u003Cp\u003EI\u0027ve already complained about my mySN laptop\n\u003Ca href=\u0022\/blog\/mysn-schenker-kurwa-ma%C4%87-de\u0022\u003E\u003Csvg class=\u0022icon\u0022\u003E\u003Cuse xlink:href=\u0022#light-computer-speaker\u0022\u003E\u003C\/use\u003E\u003C\/svg\u003E here\u003C\/a\u003E and\n\u003Ca href=\u0022\/blog\/mysn-de-schenker-a-bittersweet-ending-of-a-horrible-customer-service\u0022\u003E\u003Csvg class=\u0022icon\u0022\u003E\u003Cuse xlink:href=\u0022#light-computer-speaker\u0022\u003E\u003C\/use\u003E\u003C\/svg\u003E here\u003C\/a\u003E,\nbut now it turns out, there\u0027s a part three to be written...\u003C\/p\u003E\n\u003Cp\u003ELong story short, my main complaint (among many others) was this:\u003C\/p\u003E\n\u003Cblockquote class=\u0022blockquote ml-4 pl-4 border-left\u0022\u003E\n\u003Cp\u003EThe \u003Cstrong\u003Echarger would just disconnect randomly\u003C\/strong\u003E. Then connect back after a couple of minutes. Then disconnect again. One day it was better, the other it was worse. I almost didn\u2019t use it on battery anymore, for fear I would drain it and then not be able to charge it back.\u003C\/p\u003E\n\u003C\/blockquote\u003E\n\u003Cp\u003ESo basically: now it started happening again \ud83d\ude44\u003C\/p\u003E\n\u003Cp\u003EI\u0027m planning to get a new laptop anyway, a decent one this time,\nbut it\u0027s super annoying that it had to happen now, when I still have to wait a few weeks until Apple releases their new MacBooks Pro.\u003C\/p\u003E\n\u003Cp\u003EI do need to vent, though... So here we go:\u003C\/p\u003E\n\u003Cul\u003E\n\u003Cli\u003Ethis laptop didn\u0027t even serve me for three years yet, and it\u0027s already trash again,\u003C\/li\u003E\n\u003Cli\u003Enow I\u0027m even more sure that the original problem was absolutely their fault \u2013 it happened again, exactly the same, it\u0027s an obvious design flaw,\u003C\/li\u003E\n\u003Cli\u003Etheir website (mysn.de) is now down and it looks like they\u0027re out of business \u2013 exactly what they deserve.\u003C\/li\u003E\n\u003C\/ul\u003E\u003Csvg xmlns=\u0022http:\/\/www.w3.org\/2000\/svg\u0022 style=\u0022display: none;\u0022\u003E\u003C\/svg\u003E","tags":["computer","crap","customer service","charger","laptop","mysn","opinion","quality","review","schenker","schenker technologies","service","unprofessional","warranty"],"hasMore":true,"image":"https:\/\/avris.it\/image\/mysn-0_small.jpeg","introLite":"\u003Cfigure\u003E\u003Ca href=\u0022https:\/\/avris.it\/image\/mysn-0_big.jpeg\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022\u003E\u003Cimg src=\u0022https:\/\/avris.it\/image\/mysn-0_mini.jpeg\u0022 alt=\u0022\u0022 width=\u0022240\u0022 height=\u0022135\u0022 loading=\u0022lazy\u0022\u003E\u003C\/a\u003E\u003C\/figure\u003E\u003C\/p\u003E\n\u003Cp\u003EI\u0027ve already complained about my mySN laptop\n\u003Ca href=\u0022\/blog\/mysn-schenker-kurwa-ma%C4%87-de.lite\u0022\u003E here\u003C\/a\u003E and\n\u003Ca href=\u0022\/blog\/mysn-de-schenker-a-bittersweet-ending-of-a-horrible-customer-service.lite\u0022\u003E here\u003C\/a\u003E,\nbut now it turns out, there\u0027s a part three to be written...\u003C\/p\u003E","contentLite":"\u003Cfigure\u003E\u003Ca href=\u0022https:\/\/avris.it\/image\/mysn-0_big.jpeg\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022\u003E\u003Cimg src=\u0022https:\/\/avris.it\/image\/mysn-0_mini.jpeg\u0022 alt=\u0022\u0022 width=\u0022240\u0022 height=\u0022135\u0022 loading=\u0022lazy\u0022\u003E\u003C\/a\u003E\u003C\/figure\u003E\u003C\/p\u003E\n\u003Cp\u003EI\u0027ve already complained about my mySN laptop\n\u003Ca href=\u0022\/blog\/mysn-schenker-kurwa-ma%C4%87-de.lite\u0022\u003E here\u003C\/a\u003E and\n\u003Ca href=\u0022\/blog\/mysn-de-schenker-a-bittersweet-ending-of-a-horrible-customer-service.lite\u0022\u003E here\u003C\/a\u003E,\nbut now it turns out, there\u0027s a part three to be written...\u003C\/p\u003E\n\u003Cp\u003ELong story short, my main complaint (among many others) was this:\u003C\/p\u003E\n\u003Cblockquote\u003E\n\u003Cp\u003EThe \u003Cstrong\u003Echarger would just disconnect randomly\u003C\/strong\u003E. Then connect back after a couple of minutes. Then disconnect again. One day it was better, the other it was worse. I almost didn\u2019t use it on battery anymore, for fear I would drain it and then not be able to charge it back.\u003C\/p\u003E\n\u003C\/blockquote\u003E\n\u003Cp\u003ESo basically: now it started happening again \ud83d\ude44\u003C\/p\u003E\n\u003Cp\u003EI\u0027m planning to get a new laptop anyway, a decent one this time,\nbut it\u0027s super annoying that it had to happen now, when I still have to wait a few weeks until Apple releases their new MacBooks Pro.\u003C\/p\u003E\n\u003Cp\u003EI do need to vent, though... So here we go:\u003C\/p\u003E\n\u003Cul\u003E\n\u003Cli\u003Ethis laptop didn\u0027t even serve me for three years yet, and it\u0027s already trash again,\u003C\/li\u003E\n\u003Cli\u003Enow I\u0027m even more sure that the original problem was absolutely their fault \u2013 it happened again, exactly the same, it\u0027s an obvious design flaw,\u003C\/li\u003E\n\u003Cli\u003Etheir website (mysn.de) is now down and it looks like they\u0027re out of business \u2013 exactly what they deserve.\u003C\/li\u003E\n\u003C\/ul\u003E","words":198,"readTime":null,"lang":"en"}}},"blog\/technology\/mysn-de-schenker-a-bittersweet-ending-of-a-horrible-customer-service":{"key":"blog\/technology\/mysn-de-schenker-a-bittersweet-ending-of-a-horrible-customer-service","type":"article","published":true,"meta":{"createdAt":"2018-04-07T11:54:39+02:00","publishedAt":"2018-04-07T11:51:00+02:00","group":"customer-rants","links":[{"icon":"pencil","colour":"info","url":"https:\/\/avris.it\/blog\/mysn-schenker-kurwa-ma%C4%87-en","displayUrl":"Part 1"}],"category":"blog","subcategory":"technology","slug":"mysn-de-schenker-a-bittersweet-ending-of-a-horrible-customer-service"},"content":{"en":{"slug":"mysn-de-schenker-a-bittersweet-ending-of-a-horrible-customer-service","title":"mySN.de \/ Schenker \u2013 a bittersweet ending of a horrible customer service","intro":"\u003Cfigure\u003E\n                \u003Cnoscript\u003E\n                    \u003Cimg src=\u0022https:\/\/avris.it\/image\/mysn-4_small.jpg\u0022 alt=\u0022\u0022 class=\u0022border-bottom\u0022 width=\u0022480\u0022 height=\u0022271.2\u0022\u003E                \n                \u003C\/noscript\u003E\n                \u003Cspan class=\u0022hide-noscript\u0022\u003E\u003Cimg src=\u0022data:image\/png;base64,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\u0022 data-src=\u0022https:\/\/avris.it\/image\/mysn-4_small.jpg\u0022 alt=\u0022\u0022 class=\u0022border-bottom\u0022 width=\u0022480\u0022 height=\u0022271.2\u0022\u003E\u003C\/span\u003E\n                \n            \u003C\/figure\u003E\u003C\/p\u003E\n\u003Cp\u003EThe story I described \u003Ca href=\u0022\/blog\/mysn-schenker-kurwa-ma%C4%87-de\u0022\u003E\u003Csvg class=\u0022icon\u0022\u003E\u003Cuse xlink:href=\u0022#light-computer-speaker\u0022\u003E\u003C\/use\u003E\u003C\/svg\u003E in here\u003C\/a\u003E finally has a bittersweet ending \u2013 I finally got my computer back! After over two months, after lots of stress and fighting, and after having paid them 130\u20ac (only 25% of what they first requested, but still 100% more than I should have paid)...\u003C\/p\u003E\u003Csvg xmlns=\u0022http:\/\/www.w3.org\/2000\/svg\u0022 style=\u0022display: none;\u0022\u003E\u003C\/svg\u003E","content":"\u003Cfigure\u003E\n                \u003Cnoscript\u003E\n                    \u003Cimg src=\u0022https:\/\/avris.it\/image\/mysn-4_big.jpg\u0022 alt=\u0022\u0022 class=\u0022border\u0022 width=\u0022960\u0022 height=\u0022542.4\u0022\u003E                \n                \u003C\/noscript\u003E\n                \u003Cspan class=\u0022hide-noscript\u0022\u003E\u003Cimg src=\u0022data:image\/png;base64,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\u0022 data-src=\u0022https:\/\/avris.it\/image\/mysn-4_big.jpg\u0022 alt=\u0022\u0022 class=\u0022border\u0022 width=\u0022960\u0022 height=\u0022542.4\u0022\u003E\u003C\/span\u003E\n                \n            \u003C\/figure\u003E\u003C\/p\u003E\n\u003Cp\u003EThe story I described \u003Ca href=\u0022\/blog\/mysn-schenker-kurwa-ma%C4%87-de\u0022\u003E\u003Csvg class=\u0022icon\u0022\u003E\u003Cuse xlink:href=\u0022#light-computer-speaker\u0022\u003E\u003C\/use\u003E\u003C\/svg\u003E in here\u003C\/a\u003E finally has a bittersweet ending \u2013 I finally got my computer back! After over two months, after lots of stress and fighting, and after having paid them 130\u20ac (only 25% of what they first requested, but still 100% more than I should have paid)...\u003C\/p\u003E\n\u003Cp\u003EYup, I filed the complaint on February the 4th, and got the computer back on April the 6th \u2013 and in the meanwhile they where late for every single deadline they had set for themselves. Every email I got sounded like they knew they\u2019re wrong, but they are desperately trying to save their faces and their money.\u003C\/p\u003E\n\u003Cp\u003EThey were obviously quite worried about me telling my story online and posting it all over the social media (and rightly so, they are a small company, and my husband has a \u201cLocal Guide\u201d status on Google Maps, so his review single-handedly lowered their score by half a star!).\u003C\/p\u003E\n\u003Cp\u003ESo I guess it\u2019s only fair to present on the same blog the rest of the story, how they handled the situation and how they found a \u201ccommon solution\u201d. Here we go:\u003C\/p\u003E\n\u003Cfigure\u003E\n                \u003Cnoscript\u003E\n                    \u003Cimg src=\u0022https:\/\/avris.it\/image\/mysn-5_big.png\u0022 alt=\u0022\u0022 class=\u0022border\u0022 width=\u0022960\u0022 height=\u0022495.95907928389\u0022\u003E                \n                \u003C\/noscript\u003E\n                \u003Cspan class=\u0022hide-noscript\u0022\u003E\u003Cimg src=\u0022data:image\/png;base64,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\u0022 data-src=\u0022https:\/\/avris.it\/image\/mysn-5_big.png\u0022 alt=\u0022\u0022 class=\u0022border\u0022 width=\u0022960\u0022 height=\u0022495.95907928389\u0022\u003E\u003C\/span\u003E\n                \n            \u003C\/figure\u003E\u003C\/p\u003E\n\u003Cp\u003EIs it just me, or does it sound really insolent and passive-aggressive? Anyways, here\u2019s my response:\u003C\/p\u003E\n\u003Cfigure\u003E\n                \u003Cnoscript\u003E\n                    \u003Cimg src=\u0022https:\/\/avris.it\/image\/mysn-6_big.png\u0022 alt=\u0022\u0022 class=\u0022border\u0022 width=\u0022960\u0022 height=\u0022296.19611158073\u0022\u003E                \n                \u003C\/noscript\u003E\n                \u003Cspan class=\u0022hide-noscript\u0022\u003E\u003Cimg src=\u0022data:image\/png;base64,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\u0022 data-src=\u0022https:\/\/avris.it\/image\/mysn-6_big.png\u0022 alt=\u0022\u0022 class=\u0022border\u0022 width=\u0022960\u0022 height=\u0022296.19611158073\u0022\u003E\u003C\/span\u003E\n                \n            \u003C\/figure\u003E\u003C\/p\u003E\n\u003Cp\u003EAnd their response:\u003C\/p\u003E\n\u003Cfigure\u003E\n                \u003Cnoscript\u003E\n                    \u003Cimg src=\u0022https:\/\/avris.it\/image\/mysn-7_big.png\u0022 alt=\u0022\u0022 class=\u0022border\u0022 width=\u0022960\u0022 height=\u0022373.0612244898\u0022\u003E                \n                \u003C\/noscript\u003E\n                \u003Cspan class=\u0022hide-noscript\u0022\u003E\u003Cimg src=\u0022data:image\/png;base64,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\u0022 data-src=\u0022https:\/\/avris.it\/image\/mysn-7_big.png\u0022 alt=\u0022\u0022 class=\u0022border\u0022 width=\u0022960\u0022 height=\u0022373.0612244898\u0022\u003E\u003C\/span\u003E\n                \n            \u003C\/figure\u003E\u003C\/p\u003E\n\u003Cp\u003ENote, how they completely ignored my request for Gew\u00e4hrleistung. So I asked again:\u003C\/p\u003E\n\u003Cfigure\u003E\n                \u003Cnoscript\u003E\n                    \u003Cimg src=\u0022https:\/\/avris.it\/image\/mysn-8_big.png\u0022 alt=\u0022\u0022 class=\u0022border\u0022 width=\u0022960\u0022 height=\u0022163.52542372881\u0022\u003E                \n                \u003C\/noscript\u003E\n                \u003Cspan class=\u0022hide-noscript\u0022\u003E\u003Cimg src=\u0022data:image\/png;base64,iVBORw0KGgoAAAANSUhEUgAAACQAAAAGCAYAAACrZDylAAAACXBIWXMAAA7EAAAOxAGVKw4bAAAA4ElEQVQokbWSTWrDMBCFvxkJHFCIwYsse5KepFfpGXqS3qNnKU1\/IDh17Gg0WaRW6SoNJG8jMTyJj\/dGNp9bn8qGdXvHNE0AiAgigqoCEGNERLiFSimYGSEExnEk7g8jzy9PPNw\/8vH2BQ6OEILSdR0pJWKMFRTA3f99d\/ezb80MVT0F8fq+9XW3xMzo+\/5kFoGfj9q2vRjiUqD5HIaBOEcnIjRN88cUQsDd6yznXOt091rpNVWBSinsdt+U8hsfgGVDdN4nJ2dDREgpkVK6LVDOB1QVM2O1alksmrPVXFtHfeeRXJU4AVsAAAAASUVORK5CYII=\u0022 data-src=\u0022https:\/\/avris.it\/image\/mysn-8_big.png\u0022 alt=\u0022\u0022 class=\u0022border\u0022 width=\u0022960\u0022 height=\u0022163.52542372881\u0022\u003E\u003C\/span\u003E\n                \n            \u003C\/figure\u003E\u003C\/p\u003E\n\u003Cp\u003ENo response for whopping eight days. And then just:\u003C\/p\u003E\n\u003Cfigure\u003E\n                \u003Cnoscript\u003E\n                    \u003Cimg src=\u0022https:\/\/avris.it\/image\/mysn-9_big.png\u0022 alt=\u0022\u0022 class=\u0022border\u0022 width=\u0022960\u0022 height=\u0022296.19611158073\u0022\u003E                \n                \u003C\/noscript\u003E\n                \u003Cspan class=\u0022hide-noscript\u0022\u003E\u003Cimg src=\u0022data:image\/png;base64,iVBORw0KGgoAAAANSUhEUgAAACQAAAALCAYAAAAX+i97AAAACXBIWXMAAA7EAAAOxAGVKw4bAAABhklEQVQ4jb2UTW4UMRCFvyq7u0ejkZJFI0FYsCLibJwBcQbuxhkQIgNS0owyqP1TLLrteAILiEapjatdtvvVe8+Wmx93Nkzf2L5+Q4gJABGpYwiBYRgAcM7V2rnCciamhHOOeZ7xKRufP33g3fuPfPmVcM5jljEzzIyLy0tejCOI4L0\/KxgARIgxPpDwdX9rL8cLUkocDgdUFTOro5khIogIu93u\/ICaOB6PnLRcGIgxoLrkaaXTzADIOa+NnUr3VClLwxVDW5imCVUHGPf3R8yMvu9XMMI8z4QQyTkhIuS8SDuOY11XDv+X\/DGwCsjMiDHyfb8HEZwqOWd814FBiKH+2KninFvq3iPANP3ELBNDRJ1b9ltG13NSSpV9yxlbGRVZmnx1dUWBWBnq+56319cnnikeKp7CwFg6UdUqVdd1T5Lrb\/HHtWnBtDmAOEXWvDB77mfAFxBFtvZ7u91WJp4rqodaQMMwsNlsKLVnByQiqOqD8RoQ\/3NrqrSN5O3c4zXt\/jL\/G65D+gPcn4HRAAAAAElFTkSuQmCC\u0022 data-src=\u0022https:\/\/avris.it\/image\/mysn-9_big.png\u0022 alt=\u0022\u0022 class=\u0022border\u0022 width=\u0022960\u0022 height=\u0022296.19611158073\u0022\u003E\u003C\/span\u003E\n                \n            \u003C\/figure\u003E\u003C\/p\u003E\n\u003Cfigure\u003E\n                \u003Cnoscript\u003E\n                    \u003Cimg src=\u0022https:\/\/avris.it\/image\/mysn-10_big.png\u0022 alt=\u0022\u0022 class=\u0022border\u0022 width=\u0022960\u0022 height=\u0022158.78481012658\u0022\u003E                \n                \u003C\/noscript\u003E\n                \u003Cspan class=\u0022hide-noscript\u0022\u003E\u003Cimg src=\u0022data:image\/png;base64,iVBORw0KGgoAAAANSUhEUgAAACQAAAAFCAYAAAAt8E4LAAAACXBIWXMAAA7EAAAOxAGVKw4bAAAA\/klEQVQokbWQwUoDQRBEX\/cMk2SySVBBD579\/x\/xBzx5EiFBMAiLyWx3e0iyrDcR0pfqOnTzqmT7sY\/99yuPt0\/sP79QFSIC1UStC9ydWiuqyjUmIuj7ntlsRmuNbB68vD1zs7xHRHF3UkqEO8MwsFqtrgYDICLUWgForSHvu894uFtjZuy2W9pg5JxQVVprlFIwsxHqeDxSSiGlhA12TumYOyCUklFNp1ARv5oQkVEFwcLYrDfknBER+r4nXygBNCXmORPuiCY2m4qboekEGMAyAjnDudnpNgLOP0SUrlv+u7E8icDhcBjhFvNM13Wjv6Sb7lOdtvDX\/eKnpfwAlVOEWj0PQ0gAAAAASUVORK5CYII=\u0022 data-src=\u0022https:\/\/avris.it\/image\/mysn-10_big.png\u0022 alt=\u0022\u0022 class=\u0022border\u0022 width=\u0022960\u0022 height=\u0022158.78481012658\u0022\u003E\u003C\/span\u003E\n                \n            \u003C\/figure\u003E\u003C\/p\u003E\n\u003Cfigure\u003E\n                \u003Cnoscript\u003E\n                    \u003Cimg src=\u0022https:\/\/avris.it\/image\/mysn-11_big.png\u0022 alt=\u0022\u0022 class=\u0022border\u0022 width=\u0022960\u0022 height=\u0022273.93939393939\u0022\u003E                \n                \u003C\/noscript\u003E\n                \u003Cspan class=\u0022hide-noscript\u0022\u003E\u003Cimg src=\u0022data:image\/png;base64,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\u0022 data-src=\u0022https:\/\/avris.it\/image\/mysn-11_big.png\u0022 alt=\u0022\u0022 class=\u0022border\u0022 width=\u0022960\u0022 height=\u0022273.93939393939\u0022\u003E\u003C\/span\u003E\n                \n            \u003C\/figure\u003E\u003C\/p\u003E\n\u003Cp\u003EFinally, after 3,5 weeks (2 was promissed), they presented me an offer:\u003C\/p\u003E\n\u003Cfigure\u003E\n                \u003Cnoscript\u003E\n                    \u003Cimg src=\u0022https:\/\/avris.it\/image\/mysn-12_big.png\u0022 alt=\u0022\u0022 class=\u0022border\u0022 width=\u0022960\u0022 height=\u0022237.76838546069\u0022\u003E                \n                \u003C\/noscript\u003E\n                \u003Cspan class=\u0022hide-noscript\u0022\u003E\u003Cimg src=\u0022data:image\/png;base64,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\u0022 data-src=\u0022https:\/\/avris.it\/image\/mysn-12_big.png\u0022 alt=\u0022\u0022 class=\u0022border\u0022 width=\u0022960\u0022 height=\u0022237.76838546069\u0022\u003E\u003C\/span\u003E\n                \n            \u003C\/figure\u003E\u003C\/p\u003E\n\u003Cp\u003ESo, let me get this straight: they claim it\u2019s all absolutelly, totally my fault, and that\u2019s why they will do everything they possibly can to make me pay as little as possible (yet not nothing)? Yeah, right, it makes so much sense...\u003C\/p\u003E\n\u003Cp\u003EThey made the Vorlieferant replace the motherboard for half the price, they covered a half of the rest themselves and also the delivery costs \u2013 all because I \u201cmechanically\u201d broke my laptop and they are not responsible at all. Ha. Ha. Ha.\u003C\/p\u003E\n\u003Cp\u003EBut anyways, I obviously had enough at that point. The stress of losing your computer when you\u2019re a software developer, and also of being charged 520\u20ac for the crappiness of their product, especially now of all times when I also got a back payment for rent, some medical bills and was preparing a wedding \u2013 the stress was just too huge. That\u2019s why 130\u20ac was an amount that I was willing to pay for the fix, even though I still didn\u2019t agree with their version.\u003C\/p\u003E\n\u003Cp\u003ESo there we were \u2013 the transfer was made right away, received the next day, and they promissed to process everything within two weeks.\u003C\/p\u003E\n\u003Cp\u003EIt took them three (March 15th \u2013 April 5th). Late again.\u003C\/p\u003E\n\u003Cp\u003EBut the next day my computer was back home. I\u2019m like after a really bad dream \u2013 not happy, just glad it\u2019s finally over.\u003C\/p\u003E\u003Csvg xmlns=\u0022http:\/\/www.w3.org\/2000\/svg\u0022 style=\u0022display: none;\u0022\u003E\u003C\/svg\u003E","tags":["computer","customer service","guarantee","insolent","schenker","schenker technologies","service"],"hasMore":true,"image":"https:\/\/avris.it\/image\/mysn-4_small.jpg","introLite":"\u003Cfigure\u003E\u003Ca href=\u0022https:\/\/avris.it\/image\/mysn-4_big.jpg\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022\u003E\u003Cimg src=\u0022https:\/\/avris.it\/image\/mysn-4_mini.jpg\u0022 alt=\u0022\u0022 width=\u0022240\u0022 height=\u0022135.6\u0022 loading=\u0022lazy\u0022\u003E\u003C\/a\u003E\u003C\/figure\u003E\u003C\/p\u003E\n\u003Cp\u003EThe story I described \u003Ca href=\u0022\/blog\/mysn-schenker-kurwa-ma%C4%87-de.lite\u0022\u003E in here\u003C\/a\u003E finally has a bittersweet ending \u2013 I finally got my computer back! After over two months, after lots of stress and fighting, and after having paid them 130\u20ac (only 25% of what they first requested, but still 100% more than I should have paid)...\u003C\/p\u003E","contentLite":"\u003Cfigure\u003E\u003Ca href=\u0022https:\/\/avris.it\/image\/mysn-4_big.jpg\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022\u003E\u003Cimg src=\u0022https:\/\/avris.it\/image\/mysn-4_mini.jpg\u0022 alt=\u0022\u0022 width=\u0022240\u0022 height=\u0022135.6\u0022 loading=\u0022lazy\u0022\u003E\u003C\/a\u003E\u003C\/figure\u003E\u003C\/p\u003E\n\u003Cp\u003EThe story I described \u003Ca href=\u0022\/blog\/mysn-schenker-kurwa-ma%C4%87-de.lite\u0022\u003E in here\u003C\/a\u003E finally has a bittersweet ending \u2013 I finally got my computer back! After over two months, after lots of stress and fighting, and after having paid them 130\u20ac (only 25% of what they first requested, but still 100% more than I should have paid)...\u003C\/p\u003E\n\u003Cp\u003EYup, I filed the complaint on February the 4th, and got the computer back on April the 6th \u2013 and in the meanwhile they where late for every single deadline they had set for themselves. Every email I got sounded like they knew they\u2019re wrong, but they are desperately trying to save their faces and their money.\u003C\/p\u003E\n\u003Cp\u003EThey were obviously quite worried about me telling my story online and posting it all over the social media (and rightly so, they are a small company, and my husband has a \u201cLocal Guide\u201d status on Google Maps, so his review single-handedly lowered their score by half a star!).\u003C\/p\u003E\n\u003Cp\u003ESo I guess it\u2019s only fair to present on the same blog the rest of the story, how they handled the situation and how they found a \u201ccommon solution\u201d. Here we go:\u003C\/p\u003E\n\u003Cfigure\u003E\u003Ca href=\u0022https:\/\/avris.it\/image\/mysn-5_big.png\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022\u003E\u003Cimg src=\u0022https:\/\/avris.it\/image\/mysn-5_mini.png\u0022 alt=\u0022\u0022 width=\u0022240\u0022 height=\u0022123.98976982097\u0022 loading=\u0022lazy\u0022\u003E\u003C\/a\u003E\u003C\/figure\u003E\u003C\/p\u003E\n\u003Cp\u003EIs it just me, or does it sound really insolent and passive-aggressive? Anyways, here\u2019s my response:\u003C\/p\u003E\n\u003Cfigure\u003E\u003Ca href=\u0022https:\/\/avris.it\/image\/mysn-6_big.png\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022\u003E\u003Cimg src=\u0022https:\/\/avris.it\/image\/mysn-6_mini.png\u0022 alt=\u0022\u0022 width=\u0022240\u0022 height=\u002274.049027895182\u0022 loading=\u0022lazy\u0022\u003E\u003C\/a\u003E\u003C\/figure\u003E\u003C\/p\u003E\n\u003Cp\u003EAnd their response:\u003C\/p\u003E\n\u003Cfigure\u003E\u003Ca href=\u0022https:\/\/avris.it\/image\/mysn-7_big.png\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022\u003E\u003Cimg src=\u0022https:\/\/avris.it\/image\/mysn-7_mini.png\u0022 alt=\u0022\u0022 width=\u0022240\u0022 height=\u002293.265306122449\u0022 loading=\u0022lazy\u0022\u003E\u003C\/a\u003E\u003C\/figure\u003E\u003C\/p\u003E\n\u003Cp\u003ENote, how they completely ignored my request for Gew\u00e4hrleistung. So I asked again:\u003C\/p\u003E\n\u003Cfigure\u003E\u003Ca href=\u0022https:\/\/avris.it\/image\/mysn-8_big.png\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022\u003E\u003Cimg src=\u0022https:\/\/avris.it\/image\/mysn-8_mini.png\u0022 alt=\u0022\u0022 width=\u0022240\u0022 height=\u002240.881355932203\u0022 loading=\u0022lazy\u0022\u003E\u003C\/a\u003E\u003C\/figure\u003E\u003C\/p\u003E\n\u003Cp\u003ENo response for whopping eight days. And then just:\u003C\/p\u003E\n\u003Cfigure\u003E\u003Ca href=\u0022https:\/\/avris.it\/image\/mysn-9_big.png\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022\u003E\u003Cimg src=\u0022https:\/\/avris.it\/image\/mysn-9_mini.png\u0022 alt=\u0022\u0022 width=\u0022240\u0022 height=\u002274.049027895182\u0022 loading=\u0022lazy\u0022\u003E\u003C\/a\u003E\u003C\/figure\u003E\u003C\/p\u003E\n\u003Cfigure\u003E\u003Ca href=\u0022https:\/\/avris.it\/image\/mysn-10_big.png\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022\u003E\u003Cimg src=\u0022https:\/\/avris.it\/image\/mysn-10_mini.png\u0022 alt=\u0022\u0022 width=\u0022240\u0022 height=\u002239.696202531646\u0022 loading=\u0022lazy\u0022\u003E\u003C\/a\u003E\u003C\/figure\u003E\u003C\/p\u003E\n\u003Cfigure\u003E\u003Ca href=\u0022https:\/\/avris.it\/image\/mysn-11_big.png\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022\u003E\u003Cimg src=\u0022https:\/\/avris.it\/image\/mysn-11_mini.png\u0022 alt=\u0022\u0022 width=\u0022240\u0022 height=\u002268.484848484848\u0022 loading=\u0022lazy\u0022\u003E\u003C\/a\u003E\u003C\/figure\u003E\u003C\/p\u003E\n\u003Cp\u003EFinally, after 3,5 weeks (2 was promissed), they presented me an offer:\u003C\/p\u003E\n\u003Cfigure\u003E\u003Ca href=\u0022https:\/\/avris.it\/image\/mysn-12_big.png\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022\u003E\u003Cimg src=\u0022https:\/\/avris.it\/image\/mysn-12_mini.png\u0022 alt=\u0022\u0022 width=\u0022240\u0022 height=\u002259.442096365173\u0022 loading=\u0022lazy\u0022\u003E\u003C\/a\u003E\u003C\/figure\u003E\u003C\/p\u003E\n\u003Cp\u003ESo, let me get this straight: they claim it\u2019s all absolutelly, totally my fault, and that\u2019s why they will do everything they possibly can to make me pay as little as possible (yet not nothing)? Yeah, right, it makes so much sense...\u003C\/p\u003E\n\u003Cp\u003EThey made the Vorlieferant replace the motherboard for half the price, they covered a half of the rest themselves and also the delivery costs \u2013 all because I \u201cmechanically\u201d broke my laptop and they are not responsible at all. Ha. Ha. Ha.\u003C\/p\u003E\n\u003Cp\u003EBut anyways, I obviously had enough at that point. The stress of losing your computer when you\u2019re a software developer, and also of being charged 520\u20ac for the crappiness of their product, especially now of all times when I also got a back payment for rent, some medical bills and was preparing a wedding \u2013 the stress was just too huge. That\u2019s why 130\u20ac was an amount that I was willing to pay for the fix, even though I still didn\u2019t agree with their version.\u003C\/p\u003E\n\u003Cp\u003ESo there we were \u2013 the transfer was made right away, received the next day, and they promissed to process everything within two weeks.\u003C\/p\u003E\n\u003Cp\u003EIt took them three (March 15th \u2013 April 5th). Late again.\u003C\/p\u003E\n\u003Cp\u003EBut the next day my computer was back home. I\u2019m like after a really bad dream \u2013 not happy, just glad it\u2019s finally over.\u003C\/p\u003E","words":466,"readTime":2,"lang":"en"}}},"blog\/technology\/mysn-schenker-kurwa-ma\u0107-de":{"key":"blog\/technology\/mysn-schenker-kurwa-ma\u0107-de","type":"article","published":true,"meta":{"createdAt":"2018-02-17T12:28:46+01:00","publishedAt":"2018-02-17T12:14:00+01:00","group":"customer-rants","links":[{"icon":"pencil","colour":"info","url":"https:\/\/avris.it\/blog\/mysn-de-schenker-a-bittersweet-ending-of-a-horrible-customer-service","displayUrl":"A bittersweet ending of this story"}],"category":"blog","subcategory":"technology","slug":"mysn-schenker-kurwa-ma\u0107-de"},"content":{"de":{"slug":"mysn-schenker-kurwa-ma\u0107-de","title":"mySN.de \/ Schenker \u2013 schlechte Erfahrung, nicht zu empf\u00e4hlen \ud83d\ude20","intro":"\u003Cfigure\u003E\n                \u003Cnoscript\u003E\n                    \u003Cimg src=\u0022https:\/\/avris.it\/image\/mysn-0_small.jpeg\u0022 alt=\u0022\u0022 class=\u0022border-bottom\u0022 width=\u0022480\u0022 height=\u0022270\u0022\u003E                \n                \u003C\/noscript\u003E\n                \u003Cspan class=\u0022hide-noscript\u0022\u003E\u003Cimg src=\u0022data:image\/png;base64,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\u0022 data-src=\u0022https:\/\/avris.it\/image\/mysn-0_small.jpeg\u0022 alt=\u0022\u0022 class=\u0022border-bottom\u0022 width=\u0022480\u0022 height=\u0022270\u0022\u003E\u003C\/span\u003E\n                \n            \u003C\/figure\u003E\u003C\/p\u003E\n\u003Cp\u003EMeinen Rechner hab ich von \u003Cstrong\u003E\u003Ca href=\u0022https:\/\/mysn.de\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022\u003E\u003Csvg class=\u0022icon\u0022\u003E\u003Cuse xlink:href=\u0022#light-link\u0022\u003E\u003C\/use\u003E\u003C\/svg\u003E mySN.de \/ Schenker Technologies\u003C\/a\u003E\u003C\/strong\u003E gekauft. Es scheinte eine gute Idee zu sein. Was es aber gar nicht. Ich f\u00fchle micht von mySN betrogen und we M\u00fcll behandelt. Ihre Kundenservice ist voll \u003Cstrong\u003Eunprofessionel\u003C\/strong\u003E, ihre \u003Cstrong\u003EHardware ist Schei\u00dfe\u003C\/strong\u003E und sie scheinen sogar nicht zu wissen, was sie im Lager haben und wie viel ihre Teile kosten. Im Ernsts!\u003C\/p\u003E\n\u003Cp\u003EDas ist mein (verk\u00fcrztes) Geschichte:\u003C\/p\u003E\u003Csvg xmlns=\u0022http:\/\/www.w3.org\/2000\/svg\u0022 style=\u0022display: none;\u0022\u003E\u003C\/svg\u003E","content":"\u003Cfigure\u003E\n                \u003Cnoscript\u003E\n                    \u003Cimg src=\u0022https:\/\/avris.it\/image\/mysn-0_big.jpeg\u0022 alt=\u0022\u0022 class=\u0022border\u0022 width=\u0022960\u0022 height=\u0022540\u0022\u003E                \n                \u003C\/noscript\u003E\n                \u003Cspan class=\u0022hide-noscript\u0022\u003E\u003Cimg src=\u0022data:image\/png;base64,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\u0022 data-src=\u0022https:\/\/avris.it\/image\/mysn-0_big.jpeg\u0022 alt=\u0022\u0022 class=\u0022border\u0022 width=\u0022960\u0022 height=\u0022540\u0022\u003E\u003C\/span\u003E\n                \n            \u003C\/figure\u003E\u003C\/p\u003E\n\u003Cp\u003EMeinen Rechner hab ich von \u003Cstrong\u003E\u003Ca href=\u0022https:\/\/mysn.de\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022\u003E\u003Csvg class=\u0022icon\u0022\u003E\u003Cuse xlink:href=\u0022#light-link\u0022\u003E\u003C\/use\u003E\u003C\/svg\u003E mySN.de \/ Schenker Technologies\u003C\/a\u003E\u003C\/strong\u003E gekauft. Es scheinte eine gute Idee zu sein. Was es aber gar nicht. Ich f\u00fchle micht von mySN betrogen und we M\u00fcll behandelt. Ihre Kundenservice ist voll \u003Cstrong\u003Eunprofessionel\u003C\/strong\u003E, ihre \u003Cstrong\u003EHardware ist Schei\u00dfe\u003C\/strong\u003E und sie scheinen sogar nicht zu wissen, was sie im Lager haben und wie viel ihre Teile kosten. Im Ernsts!\u003C\/p\u003E\n\u003Cp\u003EDas ist mein (verk\u00fcrztes) Geschichte:\u003C\/p\u003E\n\u003Cp\u003EDen Laptop hab ich am 13.07.2017 bestellt. Offensichtlich haben sie meine Bestellung fast eine Woche gar nicht bearbeitet, \u003Cstrong\u003Esogar nicht \u00fcberpr\u00fcft, ob sie alle Teile im Lager haben\u003C\/strong\u003E, denn am 19.07 haben sie mir geschrieben, dass sie keine US-Layout Tastatur haben, w\u00fcrde mir UK auch passen?\u003C\/p\u003E\n\u003Cfigure\u003E\n                \u003Cnoscript\u003E\n                    \u003Cimg src=\u0022https:\/\/avris.it\/image\/mysn-1_big.png\u0022 alt=\u0022\u0022 class=\u0022border\u0022 width=\u0022960\u0022 height=\u0022430.71230342276\u0022\u003E                \n                \u003C\/noscript\u003E\n                \u003Cspan class=\u0022hide-noscript\u0022\u003E\u003Cimg src=\u0022data:image\/png;base64,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\u0022 data-src=\u0022https:\/\/avris.it\/image\/mysn-1_big.png\u0022 alt=\u0022\u0022 class=\u0022border\u0022 width=\u0022960\u0022 height=\u0022430.71230342276\u0022\u003E\u003C\/span\u003E\n                \n            \u003C\/figure\u003E\u003C\/p\u003E\n\u003Cp\u003EDas war unprofessionel und leicht \u00e4rgerlich, aber mir hat UK-Layout gepasst, so... Ich habe sie aber daran hingewiesen, dass f\u00fcr andere Teile ihre Website doch \u201cleider nicht verf\u00fcgbar, voraussichtliche Wartezeit ...\u201d zeigen kann, dann wieso k\u00f6nnen sie dieses Info nicht aktualisieren? Sie haben ihre Website korrigiert, aber keine M\u00fche gegeben, mich zu Antworten.\u003C\/p\u003E\n\u003Cp\u003EAm n\u00e4chsten Tag hab ich einen weiteren Email bekommen. Sie konnten den bestellten RAM-Speicher nicht finden. Noch mal, der Ersatz war OK, aber warum haben sie es fr\u00fcher nicht \u00fcberpr\u00fcft?\u003C\/p\u003E\n\u003Cfigure\u003E\n                \u003Cnoscript\u003E\n                    \u003Cimg src=\u0022https:\/\/avris.it\/image\/mysn-2_big.png\u0022 alt=\u0022\u0022 class=\u0022border\u0022 width=\u0022960\u0022 height=\u0022281.51711378353\u0022\u003E                \n                \u003C\/noscript\u003E\n                \u003Cspan class=\u0022hide-noscript\u0022\u003E\u003Cimg src=\u0022data:image\/png;base64,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\u0022 data-src=\u0022https:\/\/avris.it\/image\/mysn-2_big.png\u0022 alt=\u0022\u0022 class=\u0022border\u0022 width=\u0022960\u0022 height=\u0022281.51711378353\u0022\u003E\u003C\/span\u003E\n                \n            \u003C\/figure\u003E\u003C\/p\u003E\n\u003Cp\u003EWir haben solche Emails hin und zur\u00fcck geschick. Aber endlich hab ich meinen Rechner bekommen \u2013 nach zu viel Zeit und zu viel Stress...\u003C\/p\u003E\n\u003Cp\u003EDer Laptop hat gut funktioniert, ich hatte keine Beschwerden \u2013 vielleicht au\u00dfer Lautsprecher, \u003Cstrong\u003Edie Tonqualit\u00e4t ist einfach furchtbar\u003C\/strong\u003E... Aber dann lief es schief.\u003C\/p\u003E\n\u003Cp\u003E\u003Cstrong\u003EDas Ladeger\u00e4t wurde wahllos getrennt\u003C\/strong\u003E. Dann war wieder an nach ein paar Minuten. Dann wieder aus. Ein Tag war besser, der andere war schlechter. Ich hab fast aufgeh\u00f6rt nur Akku zu benutzen, weil ich Angst hatte, dass er alle wird und dann k\u00f6nnte es unm\u00f6glich sein, ihm wieder zu laden.\u003C\/p\u003E\n\u003Cp\u003EIch konnte es aber noch nicht zur Garantiereparatur schicken, weil ich meinen Rechner unbedingt brauchte. Das Problem mit Laden war \u00e4rgerlich und beunrihigend, aber ich konnte es f\u00fcr welche Zeit leiden.\u003C\/p\u003E\n\u003Cp\u003EAber nach ~ 2 Wochen hat etwas passiert. Als ich das Ladeger\u00e4t aus dem Ladeport gezogen habe, \u003Cstrong\u003Eist ein Bolzen von dem Ladeport irgendwie abgebrochen und im Ladeger\u00e4t geblieben\u003C\/strong\u003E. What the fuck?!\u003C\/p\u003E\n\u003Cp\u003ELadeport ist eine l\u00e4ngliche Tube mit dem Bolzen voll drin, 90\u00b0-winklig. Wie w\u00e4re es sogar m\u00f6glich, durch normaler Benutzung zu verursachen? Es geht nur wenn der Bolzen \/ Ladeport von Anfang fehlerhaft war.\u003C\/p\u003E\n\u003Cp\u003ELaut einer Freundin, die Expert in \u00e4nliche Reparaturen ist, mein Schuld ist hier ausgeschlossen. mySN ist das aber alles egal.\u003C\/p\u003E\n\u003Cp\u003ESie haben mir gesagt, dass \u201cF\u00fcr den Fall einer mechanischen Besch\u00e4digung vom Netzteil bzw. Ladeport vom Notebook ist die Reparatur nicht innerhalb Ihrer Garantie und somit nicht kostenfrei\u201d. Sie haben nicht gesagt \u003Cstrong\u003Ewie viel soll ich bezahlen\u003C\/strong\u003E. Sie forderten die Originalverpackung von mir \u2013 die ich nicht mehr habe, weil Garantiebedingungen fordern es auch nicht. Und sie haben \u003Cstrong\u003Emeine Kennw\u00f6rter gefordert\u003C\/strong\u003E.\u003C\/p\u003E\n\u003Cp\u003ENach meinem wutenden Email, haben sie \u201cmechanische Besch\u00e4digung\u201d mit \u201cden Fall eines gewaltsamen Einwirkens\u201d ersetzt \u2013 und weil es keine gab, dachte ich ich werde nicht bezahlen mussen. Sie haben die Kosten ein neuen Mainboard (!) \u201cgrob cirka 300-350\u20ac\u201d gesch\u00e4tzt. Ja, \u003Cstrong\u003Edie kennen die Kosten von ihre Ersatzteile nicht\u003C\/strong\u003E, sie k\u00f6nnen die nur \u00b150\u20ac sch\u00e4tzen. Die OVP brauchen sie auch nicht mehr - nur so gesagt hatten. Die Kennw\u00f6rter brauchen sie auch nicht mehr - nur so gesagt hatten. \u003C\/p\u003E\n\u003Cp\u003EEs hat eine Woche gedauert, ohne Rechner, einfach die Emails hin und zur\u00fcck zu senden, weil jeder hat \u003Cstrong\u003Emindestens 24 Stunden gebraucht, zu antworten\u003C\/strong\u003E. Sie haben mir auch einen Link zu DHL Retoure Service f\u00fcr... \u00d6sterreich statt Deutschland geschickt. Noch mal, Schenker\/mySN zeigt, wie unprofessionel sind sie.\u003C\/p\u003E\n\u003Cp\u003EAm Ende hab ich geschaff, ihnen meinen Rechner zu schicken. Zwei Tage nach dem Empfang, haben sie mir geschrieben: \u201cLeider musst du bezahlen. Wie viel? Sagen wir bald.\u201d\u003C\/p\u003E\n\u003Cfigure\u003E\n                \u003Cnoscript\u003E\n                    \u003Cimg src=\u0022https:\/\/avris.it\/image\/mysn-3_big.png\u0022 alt=\u0022\u0022 class=\u0022border\u0022 width=\u0022960\u0022 height=\u0022188.61909175162\u0022\u003E                \n                \u003C\/noscript\u003E\n                \u003Cspan class=\u0022hide-noscript\u0022\u003E\u003Cimg src=\u0022data:image\/png;base64,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\u0022 data-src=\u0022https:\/\/avris.it\/image\/mysn-3_big.png\u0022 alt=\u0022\u0022 class=\u0022border\u0022 width=\u0022960\u0022 height=\u0022188.61909175162\u0022\u003E\u003C\/span\u003E\n                \n            \u003C\/figure\u003E\u003C\/p\u003E\n\u003Cp\u003E\u201cBald\u201d was am n\u00e4chsten Tag. Und jeztz kostet neues Mainboard 449\u20ac, nicht \u201ccirka 300-350\u20ac\u201d. Plus Technikereinsatz, plus DHL \u2013 520\u20ac zusammen.\u003C\/p\u003E\n\u003Cp\u003EDas ist \u003Cstrong\u003Efast halb des originallen Preis\u003C\/strong\u003E. Wieso k\u00f6nnte ich von mySN\/Schenker nicht betrogen f\u00fchlen? Es ist bestimmt die schlimmste Kundenerfahrung, die ich hatte \u2013 von Anfang bis Ende: Hardwarequalit\u00e4t, Kundenservice, Professionalismus, Garantie, alles ist Schei\u00dfe.\u003C\/p\u003E\u003Csvg xmlns=\u0022http:\/\/www.w3.org\/2000\/svg\u0022 style=\u0022display: none;\u0022\u003E\u003C\/svg\u003E","tags":["computer","crap","customer service","laptop","mysn","opinion","quality","review","schenker","schenker technologies","service","unprofessional","warranty"],"hasMore":true,"image":"https:\/\/avris.it\/image\/mysn-0_small.jpeg","introLite":"\u003Cfigure\u003E\u003Ca href=\u0022https:\/\/avris.it\/image\/mysn-0_big.jpeg\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022\u003E\u003Cimg src=\u0022https:\/\/avris.it\/image\/mysn-0_mini.jpeg\u0022 alt=\u0022\u0022 width=\u0022240\u0022 height=\u0022135\u0022 loading=\u0022lazy\u0022\u003E\u003C\/a\u003E\u003C\/figure\u003E\u003C\/p\u003E\n\u003Cp\u003EMeinen Rechner hab ich von \u003Cstrong\u003E\u003Ca href=\u0022https:\/\/mysn.de\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022\u003E mySN.de \/ Schenker Technologies\u003C\/a\u003E\u003C\/strong\u003E gekauft. Es scheinte eine gute Idee zu sein. Was es aber gar nicht. Ich f\u00fchle micht von mySN betrogen und we M\u00fcll behandelt. Ihre Kundenservice ist voll \u003Cstrong\u003Eunprofessionel\u003C\/strong\u003E, ihre \u003Cstrong\u003EHardware ist Schei\u00dfe\u003C\/strong\u003E und sie scheinen sogar nicht zu wissen, was sie im Lager haben und wie viel ihre Teile kosten. Im Ernsts!\u003C\/p\u003E\n\u003Cp\u003EDas ist mein (verk\u00fcrztes) Geschichte:\u003C\/p\u003E","contentLite":"\u003Cfigure\u003E\u003Ca href=\u0022https:\/\/avris.it\/image\/mysn-0_big.jpeg\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022\u003E\u003Cimg src=\u0022https:\/\/avris.it\/image\/mysn-0_mini.jpeg\u0022 alt=\u0022\u0022 width=\u0022240\u0022 height=\u0022135\u0022 loading=\u0022lazy\u0022\u003E\u003C\/a\u003E\u003C\/figure\u003E\u003C\/p\u003E\n\u003Cp\u003EMeinen Rechner hab ich von \u003Cstrong\u003E\u003Ca href=\u0022https:\/\/mysn.de\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022\u003E mySN.de \/ Schenker Technologies\u003C\/a\u003E\u003C\/strong\u003E gekauft. Es scheinte eine gute Idee zu sein. Was es aber gar nicht. Ich f\u00fchle micht von mySN betrogen und we M\u00fcll behandelt. Ihre Kundenservice ist voll \u003Cstrong\u003Eunprofessionel\u003C\/strong\u003E, ihre \u003Cstrong\u003EHardware ist Schei\u00dfe\u003C\/strong\u003E und sie scheinen sogar nicht zu wissen, was sie im Lager haben und wie viel ihre Teile kosten. Im Ernsts!\u003C\/p\u003E\n\u003Cp\u003EDas ist mein (verk\u00fcrztes) Geschichte:\u003C\/p\u003E\n\u003Cp\u003EDen Laptop hab ich am 13.07.2017 bestellt. Offensichtlich haben sie meine Bestellung fast eine Woche gar nicht bearbeitet, \u003Cstrong\u003Esogar nicht \u00fcberpr\u00fcft, ob sie alle Teile im Lager haben\u003C\/strong\u003E, denn am 19.07 haben sie mir geschrieben, dass sie keine US-Layout Tastatur haben, w\u00fcrde mir UK auch passen?\u003C\/p\u003E\n\u003Cfigure\u003E\u003Ca href=\u0022https:\/\/avris.it\/image\/mysn-1_big.png\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022\u003E\u003Cimg src=\u0022https:\/\/avris.it\/image\/mysn-1_mini.png\u0022 alt=\u0022\u0022 width=\u0022240\u0022 height=\u0022107.67807585569\u0022 loading=\u0022lazy\u0022\u003E\u003C\/a\u003E\u003C\/figure\u003E\u003C\/p\u003E\n\u003Cp\u003EDas war unprofessionel und leicht \u00e4rgerlich, aber mir hat UK-Layout gepasst, so... Ich habe sie aber daran hingewiesen, dass f\u00fcr andere Teile ihre Website doch \u201cleider nicht verf\u00fcgbar, voraussichtliche Wartezeit ...\u201d zeigen kann, dann wieso k\u00f6nnen sie dieses Info nicht aktualisieren? Sie haben ihre Website korrigiert, aber keine M\u00fche gegeben, mich zu Antworten.\u003C\/p\u003E\n\u003Cp\u003EAm n\u00e4chsten Tag hab ich einen weiteren Email bekommen. Sie konnten den bestellten RAM-Speicher nicht finden. Noch mal, der Ersatz war OK, aber warum haben sie es fr\u00fcher nicht \u00fcberpr\u00fcft?\u003C\/p\u003E\n\u003Cfigure\u003E\u003Ca href=\u0022https:\/\/avris.it\/image\/mysn-2_big.png\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022\u003E\u003Cimg src=\u0022https:\/\/avris.it\/image\/mysn-2_mini.png\u0022 alt=\u0022\u0022 width=\u0022240\u0022 height=\u002270.379278445883\u0022 loading=\u0022lazy\u0022\u003E\u003C\/a\u003E\u003C\/figure\u003E\u003C\/p\u003E\n\u003Cp\u003EWir haben solche Emails hin und zur\u00fcck geschick. Aber endlich hab ich meinen Rechner bekommen \u2013 nach zu viel Zeit und zu viel Stress...\u003C\/p\u003E\n\u003Cp\u003EDer Laptop hat gut funktioniert, ich hatte keine Beschwerden \u2013 vielleicht au\u00dfer Lautsprecher, \u003Cstrong\u003Edie Tonqualit\u00e4t ist einfach furchtbar\u003C\/strong\u003E... Aber dann lief es schief.\u003C\/p\u003E\n\u003Cp\u003E\u003Cstrong\u003EDas Ladeger\u00e4t wurde wahllos getrennt\u003C\/strong\u003E. Dann war wieder an nach ein paar Minuten. Dann wieder aus. Ein Tag war besser, der andere war schlechter. Ich hab fast aufgeh\u00f6rt nur Akku zu benutzen, weil ich Angst hatte, dass er alle wird und dann k\u00f6nnte es unm\u00f6glich sein, ihm wieder zu laden.\u003C\/p\u003E\n\u003Cp\u003EIch konnte es aber noch nicht zur Garantiereparatur schicken, weil ich meinen Rechner unbedingt brauchte. Das Problem mit Laden war \u00e4rgerlich und beunrihigend, aber ich konnte es f\u00fcr welche Zeit leiden.\u003C\/p\u003E\n\u003Cp\u003EAber nach ~ 2 Wochen hat etwas passiert. Als ich das Ladeger\u00e4t aus dem Ladeport gezogen habe, \u003Cstrong\u003Eist ein Bolzen von dem Ladeport irgendwie abgebrochen und im Ladeger\u00e4t geblieben\u003C\/strong\u003E. What the fuck?!\u003C\/p\u003E\n\u003Cp\u003ELadeport ist eine l\u00e4ngliche Tube mit dem Bolzen voll drin, 90\u00b0-winklig. Wie w\u00e4re es sogar m\u00f6glich, durch normaler Benutzung zu verursachen? Es geht nur wenn der Bolzen \/ Ladeport von Anfang fehlerhaft war.\u003C\/p\u003E\n\u003Cp\u003ELaut einer Freundin, die Expert in \u00e4nliche Reparaturen ist, mein Schuld ist hier ausgeschlossen. mySN ist das aber alles egal.\u003C\/p\u003E\n\u003Cp\u003ESie haben mir gesagt, dass \u201cF\u00fcr den Fall einer mechanischen Besch\u00e4digung vom Netzteil bzw. Ladeport vom Notebook ist die Reparatur nicht innerhalb Ihrer Garantie und somit nicht kostenfrei\u201d. Sie haben nicht gesagt \u003Cstrong\u003Ewie viel soll ich bezahlen\u003C\/strong\u003E. Sie forderten die Originalverpackung von mir \u2013 die ich nicht mehr habe, weil Garantiebedingungen fordern es auch nicht. Und sie haben \u003Cstrong\u003Emeine Kennw\u00f6rter gefordert\u003C\/strong\u003E.\u003C\/p\u003E\n\u003Cp\u003ENach meinem wutenden Email, haben sie \u201cmechanische Besch\u00e4digung\u201d mit \u201cden Fall eines gewaltsamen Einwirkens\u201d ersetzt \u2013 und weil es keine gab, dachte ich ich werde nicht bezahlen mussen. Sie haben die Kosten ein neuen Mainboard (!) \u201cgrob cirka 300-350\u20ac\u201d gesch\u00e4tzt. Ja, \u003Cstrong\u003Edie kennen die Kosten von ihre Ersatzteile nicht\u003C\/strong\u003E, sie k\u00f6nnen die nur \u00b150\u20ac sch\u00e4tzen. Die OVP brauchen sie auch nicht mehr - nur so gesagt hatten. Die Kennw\u00f6rter brauchen sie auch nicht mehr - nur so gesagt hatten. \u003C\/p\u003E\n\u003Cp\u003EEs hat eine Woche gedauert, ohne Rechner, einfach die Emails hin und zur\u00fcck zu senden, weil jeder hat \u003Cstrong\u003Emindestens 24 Stunden gebraucht, zu antworten\u003C\/strong\u003E. Sie haben mir auch einen Link zu DHL Retoure Service f\u00fcr... \u00d6sterreich statt Deutschland geschickt. Noch mal, Schenker\/mySN zeigt, wie unprofessionel sind sie.\u003C\/p\u003E\n\u003Cp\u003EAm Ende hab ich geschaff, ihnen meinen Rechner zu schicken. Zwei Tage nach dem Empfang, haben sie mir geschrieben: \u201cLeider musst du bezahlen. Wie viel? Sagen wir bald.\u201d\u003C\/p\u003E\n\u003Cfigure\u003E\u003Ca href=\u0022https:\/\/avris.it\/image\/mysn-3_big.png\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022\u003E\u003Cimg src=\u0022https:\/\/avris.it\/image\/mysn-3_mini.png\u0022 alt=\u0022\u0022 width=\u0022240\u0022 height=\u002247.154772937905\u0022 loading=\u0022lazy\u0022\u003E\u003C\/a\u003E\u003C\/figure\u003E\u003C\/p\u003E\n\u003Cp\u003E\u201cBald\u201d was am n\u00e4chsten Tag. Und jeztz kostet neues Mainboard 449\u20ac, nicht \u201ccirka 300-350\u20ac\u201d. Plus Technikereinsatz, plus DHL \u2013 520\u20ac zusammen.\u003C\/p\u003E\n\u003Cp\u003EDas ist \u003Cstrong\u003Efast halb des originallen Preis\u003C\/strong\u003E. Wieso k\u00f6nnte ich von mySN\/Schenker nicht betrogen f\u00fchlen? Es ist bestimmt die schlimmste Kundenerfahrung, die ich hatte \u2013 von Anfang bis Ende: Hardwarequalit\u00e4t, Kundenservice, Professionalismus, Garantie, alles ist Schei\u00dfe.\u003C\/p\u003E","words":706,"readTime":3,"lang":"de"},"en":{"slug":"mysn-schenker-kurwa-ma\u0107-en","title":"mySN.de \/ Schenker \u2013 kurwa ma\u0107! \ud83d\ude20","intro":"\u003Cfigure\u003E\n                \u003Cnoscript\u003E\n                    \u003Cimg src=\u0022https:\/\/avris.it\/image\/mysn-0_small.jpeg\u0022 alt=\u0022\u0022 class=\u0022border-bottom\u0022 width=\u0022480\u0022 height=\u0022270\u0022\u003E                \n                \u003C\/noscript\u003E\n                \u003Cspan class=\u0022hide-noscript\u0022\u003E\u003Cimg src=\u0022data:image\/png;base64,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\u0022 data-src=\u0022https:\/\/avris.it\/image\/mysn-0_small.jpeg\u0022 alt=\u0022\u0022 class=\u0022border-bottom\u0022 width=\u0022480\u0022 height=\u0022270\u0022\u003E\u003C\/span\u003E\n                \n            \u003C\/figure\u003E\u003C\/p\u003E\n\u003Cp\u003EI\u2019ve bought my laptop from \u003Cstrong\u003E\u003Ca href=\u0022https:\/\/mysn.de\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022\u003E\u003Csvg class=\u0022icon\u0022\u003E\u003Cuse xlink:href=\u0022#light-link\u0022\u003E\u003C\/use\u003E\u003C\/svg\u003E mySN.de \/ Schenker Technologies\u003C\/a\u003E\u003C\/strong\u003E. It seemed like a good idea at the time. But it definitely was not. I feel scammed by them, I feel treated like trash by them. Their customer service is \u003Cstrong\u003Eunprofessional\u003C\/strong\u003E, their \u003Cstrong\u003Ehardware is crap\u003C\/strong\u003E and they don\u2019t even seem to know what they have in storage and how much do their parts cost. Seriously!\u003C\/p\u003E\n\u003Cp\u003EHere\u2019s my story in short:\u003C\/p\u003E\u003Csvg xmlns=\u0022http:\/\/www.w3.org\/2000\/svg\u0022 style=\u0022display: none;\u0022\u003E\u003C\/svg\u003E","content":"\u003Cfigure\u003E\n                \u003Cnoscript\u003E\n                    \u003Cimg src=\u0022https:\/\/avris.it\/image\/mysn-0_big.jpeg\u0022 alt=\u0022\u0022 class=\u0022border\u0022 width=\u0022960\u0022 height=\u0022540\u0022\u003E                \n                \u003C\/noscript\u003E\n                \u003Cspan class=\u0022hide-noscript\u0022\u003E\u003Cimg src=\u0022data:image\/png;base64,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\u0022 data-src=\u0022https:\/\/avris.it\/image\/mysn-0_big.jpeg\u0022 alt=\u0022\u0022 class=\u0022border\u0022 width=\u0022960\u0022 height=\u0022540\u0022\u003E\u003C\/span\u003E\n                \n            \u003C\/figure\u003E\u003C\/p\u003E\n\u003Cp\u003EI\u2019ve bought my laptop from \u003Cstrong\u003E\u003Ca href=\u0022https:\/\/mysn.de\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022\u003E\u003Csvg class=\u0022icon\u0022\u003E\u003Cuse xlink:href=\u0022#light-link\u0022\u003E\u003C\/use\u003E\u003C\/svg\u003E mySN.de \/ Schenker Technologies\u003C\/a\u003E\u003C\/strong\u003E. It seemed like a good idea at the time. But it definitely was not. I feel scammed by them, I feel treated like trash by them. Their customer service is \u003Cstrong\u003Eunprofessional\u003C\/strong\u003E, their \u003Cstrong\u003Ehardware is crap\u003C\/strong\u003E and they don\u2019t even seem to know what they have in storage and how much do their parts cost. Seriously!\u003C\/p\u003E\n\u003Cp\u003EHere\u2019s my story in short:\u003C\/p\u003E\n\u003Cp\u003EI\u2019ve ordered my laptop on 13.07.2017. Apparently they didn\u2019t even start processing that order for almost a week, \u003Cstrong\u003Enot even check if they have all the parts\u003C\/strong\u003E, because on 19.07 they wrote me that they don\u2019t have any keyboards with US layout, would I be fine with UK?\u003C\/p\u003E\n\u003Cfigure\u003E\n                \u003Cnoscript\u003E\n                    \u003Cimg src=\u0022https:\/\/avris.it\/image\/mysn-1_big.png\u0022 alt=\u0022\u0022 class=\u0022border\u0022 width=\u0022960\u0022 height=\u0022430.71230342276\u0022\u003E                \n                \u003C\/noscript\u003E\n                \u003Cspan class=\u0022hide-noscript\u0022\u003E\u003Cimg src=\u0022data:image\/png;base64,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\u0022 data-src=\u0022https:\/\/avris.it\/image\/mysn-1_big.png\u0022 alt=\u0022\u0022 class=\u0022border\u0022 width=\u0022960\u0022 height=\u0022430.71230342276\u0022\u003E\u003C\/span\u003E\n                \n            \u003C\/figure\u003E\u003C\/p\u003E\n\u003Cp\u003EWell, it\u2019s unprofessional and mildly annoying, but I was in fact fine with UK-layout. I have pointed them out though, that for other parts their website is able to show \u201cnot available in stock, foreseen waiting time ...\u201d, so how come they aren\u2019t able to keep that info up to date? They did update the website, but didn\u2019t bother to answer my email.\u003C\/p\u003E\n\u003Cp\u003EThe next day I got another email. This time they couldn\u2019t find the RAM I had ordered. Again, I was fine with the replacement, but why the hell didn\u2019t they check it earlier?\u003C\/p\u003E\n\u003Cfigure\u003E\n                \u003Cnoscript\u003E\n                    \u003Cimg src=\u0022https:\/\/avris.it\/image\/mysn-2_big.png\u0022 alt=\u0022\u0022 class=\u0022border\u0022 width=\u0022960\u0022 height=\u0022281.51711378353\u0022\u003E                \n                \u003C\/noscript\u003E\n                \u003Cspan class=\u0022hide-noscript\u0022\u003E\u003Cimg src=\u0022data:image\/png;base64,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\u0022 data-src=\u0022https:\/\/avris.it\/image\/mysn-2_big.png\u0022 alt=\u0022\u0022 class=\u0022border\u0022 width=\u0022960\u0022 height=\u0022281.51711378353\u0022\u003E\u003C\/span\u003E\n                \n            \u003C\/figure\u003E\u003C\/p\u003E\n\u003Cp\u003EI was exchanging emails like those back and forth with them. But finally, I got my computer, though after way too much waiting and stress...\u003C\/p\u003E\n\u003Cp\u003EIt worked fine, I didn\u2019t complain. Well, except about the speakers \u2013 the \u003Cstrong\u003Esound quality is just awful\u003C\/strong\u003E... And then it started going bad.\u003C\/p\u003E\n\u003Cp\u003EThe \u003Cstrong\u003Echarger would just disconnect randomly\u003C\/strong\u003E. Then connect back after a couple of minutes. Then disconnect again. One day it was better, the other it was worse. I almost didn\u2019t use it on battery anymore, for fear I would drain it and then not be able to charge it back.\u003C\/p\u003E\n\u003Cp\u003EBut I didn\u2019t send it to warranty repair yet, because I really needed to have my laptop and use it. The problem with charger was very annoying and worrying, but I could live with it for a while.\u003C\/p\u003E\n\u003Cp\u003EBut after ~ 2 weeks something happened. When I unplugged the charger, the pin from the socket inside of the computer \u003Cstrong\u003Egot snapped off somehow (!) and stayed inside the charger\u003C\/strong\u003E. What the fuck!?\u003C\/p\u003E\n\u003Cp\u003EThe socket is an elongated tube with the pin fully inside it, not sticking out and only accessible at 90\u00b0. How on Earth could I create such damage but normal usage, if they socket weren\u2019t defective in the first place?\u003C\/p\u003E\n\u003Cp\u003EAccording to a friend who\u2019s an expert in computer repairs it\u2019s not possible. But mySN.de doesn\u2019t give a crap.\u003C\/p\u003E\n\u003Cp\u003EThey told me that in case of \u201cmechanical damage\u201d I would have to pay for the repair myself. And they \u003Cstrong\u003Edidn\u2019t say how much\u003C\/strong\u003E. And they required me to send the computer in the \u003Cstrong\u003Eoriginal packing\u003C\/strong\u003E \u2013 which I didn\u2019t keep and which they don\u2019t require in the terms of warranty. And they \u003Cstrong\u003Erequired my password\u003C\/strong\u003E. \u003C\/p\u003E\n\u003Cp\u003EAfter my angry email they changed the \u201cmechanical damage\u201d to \u201cviolent abuse\u201d \u2013 and since there was none, I think I shouldn\u2019t be charged. They estimated the cost of a new motherboard (!) to be around 300-350\u20ac. Yup, they \u003Cstrong\u003Edon\u2019t know how much their own parts cost\u003C\/strong\u003E, they can just estimate it \u00b150\u20ac. They also said that original packing isn\u2019t required after all, they just say so bacause of reasons. And that my password isn\u2019t required either, they just say so bacause of reasons.\u003C\/p\u003E\n\u003Cp\u003EI\u2019ve spent a week, without a computer, just exchanging emails with them, because every one of them took them \u003Cstrong\u003Eat least 24h to respond\u003C\/strong\u003E to. They also sent me a link to DHL Retoure Service for... Austria (I live in Germany). Again, Schenker\/mySN shows how unprofessional they are.\u003C\/p\u003E\n\u003Cp\u003EFinally, I\u2019ve managed to send my computer to them. Two days after they received it, I got an email: \u201cSorry, you\u2019ll have to pay for it. How much? We\u2019ll tell you soon\u201d.\u003C\/p\u003E\n\u003Cfigure\u003E\n                \u003Cnoscript\u003E\n                    \u003Cimg src=\u0022https:\/\/avris.it\/image\/mysn-3_big.png\u0022 alt=\u0022\u0022 class=\u0022border\u0022 width=\u0022960\u0022 height=\u0022188.61909175162\u0022\u003E                \n                \u003C\/noscript\u003E\n                \u003Cspan class=\u0022hide-noscript\u0022\u003E\u003Cimg src=\u0022data:image\/png;base64,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\u0022 data-src=\u0022https:\/\/avris.it\/image\/mysn-3_big.png\u0022 alt=\u0022\u0022 class=\u0022border\u0022 width=\u0022960\u0022 height=\u0022188.61909175162\u0022\u003E\u003C\/span\u003E\n                \n            \u003C\/figure\u003E\u003C\/p\u003E\n\u003Cp\u003E\u201cSoon\u201d meant the next day. Turns out the motherboard costs 449\u20ac, not \u201caround 300-350\u20ac\u201d. Plus service fee, plus courier back \u2013 520\u20ac in total.\u003C\/p\u003E\n\u003Cp\u003EThat\u2019s \u003Cstrong\u003Eclose to a half\u003C\/strong\u003E of the original price. How on Earth am I supposed not to feel scammed by mySN\/Schenker? It is definitely the worst customer experience I\u2019ve ever had \u2013 top to bottom: hardware quality, customer service, professionalism, warranty, everything sucks.\u003C\/p\u003E\u003Csvg xmlns=\u0022http:\/\/www.w3.org\/2000\/svg\u0022 style=\u0022display: none;\u0022\u003E\u003C\/svg\u003E","tags":["ansicht","bewertung","customer service","empfehlung","erfahrung","guarantie","komputer","meinung","mysn","qualit\u00e4t","rechner","reparatur","rezension","schei\u00dfe","schenker","schenker technologies","service"],"hasMore":true,"image":"https:\/\/avris.it\/image\/mysn-0_small.jpeg","introLite":"\u003Cfigure\u003E\u003Ca href=\u0022https:\/\/avris.it\/image\/mysn-0_big.jpeg\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022\u003E\u003Cimg src=\u0022https:\/\/avris.it\/image\/mysn-0_mini.jpeg\u0022 alt=\u0022\u0022 width=\u0022240\u0022 height=\u0022135\u0022 loading=\u0022lazy\u0022\u003E\u003C\/a\u003E\u003C\/figure\u003E\u003C\/p\u003E\n\u003Cp\u003EI\u2019ve bought my laptop from \u003Cstrong\u003E\u003Ca href=\u0022https:\/\/mysn.de\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022\u003E mySN.de \/ Schenker Technologies\u003C\/a\u003E\u003C\/strong\u003E. It seemed like a good idea at the time. But it definitely was not. I feel scammed by them, I feel treated like trash by them. Their customer service is \u003Cstrong\u003Eunprofessional\u003C\/strong\u003E, their \u003Cstrong\u003Ehardware is crap\u003C\/strong\u003E and they don\u2019t even seem to know what they have in storage and how much do their parts cost. Seriously!\u003C\/p\u003E\n\u003Cp\u003EHere\u2019s my story in short:\u003C\/p\u003E","contentLite":"\u003Cfigure\u003E\u003Ca href=\u0022https:\/\/avris.it\/image\/mysn-0_big.jpeg\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022\u003E\u003Cimg src=\u0022https:\/\/avris.it\/image\/mysn-0_mini.jpeg\u0022 alt=\u0022\u0022 width=\u0022240\u0022 height=\u0022135\u0022 loading=\u0022lazy\u0022\u003E\u003C\/a\u003E\u003C\/figure\u003E\u003C\/p\u003E\n\u003Cp\u003EI\u2019ve bought my laptop from \u003Cstrong\u003E\u003Ca href=\u0022https:\/\/mysn.de\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022\u003E mySN.de \/ Schenker Technologies\u003C\/a\u003E\u003C\/strong\u003E. It seemed like a good idea at the time. But it definitely was not. I feel scammed by them, I feel treated like trash by them. Their customer service is \u003Cstrong\u003Eunprofessional\u003C\/strong\u003E, their \u003Cstrong\u003Ehardware is crap\u003C\/strong\u003E and they don\u2019t even seem to know what they have in storage and how much do their parts cost. Seriously!\u003C\/p\u003E\n\u003Cp\u003EHere\u2019s my story in short:\u003C\/p\u003E\n\u003Cp\u003EI\u2019ve ordered my laptop on 13.07.2017. Apparently they didn\u2019t even start processing that order for almost a week, \u003Cstrong\u003Enot even check if they have all the parts\u003C\/strong\u003E, because on 19.07 they wrote me that they don\u2019t have any keyboards with US layout, would I be fine with UK?\u003C\/p\u003E\n\u003Cfigure\u003E\u003Ca href=\u0022https:\/\/avris.it\/image\/mysn-1_big.png\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022\u003E\u003Cimg src=\u0022https:\/\/avris.it\/image\/mysn-1_mini.png\u0022 alt=\u0022\u0022 width=\u0022240\u0022 height=\u0022107.67807585569\u0022 loading=\u0022lazy\u0022\u003E\u003C\/a\u003E\u003C\/figure\u003E\u003C\/p\u003E\n\u003Cp\u003EWell, it\u2019s unprofessional and mildly annoying, but I was in fact fine with UK-layout. I have pointed them out though, that for other parts their website is able to show \u201cnot available in stock, foreseen waiting time ...\u201d, so how come they aren\u2019t able to keep that info up to date? They did update the website, but didn\u2019t bother to answer my email.\u003C\/p\u003E\n\u003Cp\u003EThe next day I got another email. This time they couldn\u2019t find the RAM I had ordered. Again, I was fine with the replacement, but why the hell didn\u2019t they check it earlier?\u003C\/p\u003E\n\u003Cfigure\u003E\u003Ca href=\u0022https:\/\/avris.it\/image\/mysn-2_big.png\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022\u003E\u003Cimg src=\u0022https:\/\/avris.it\/image\/mysn-2_mini.png\u0022 alt=\u0022\u0022 width=\u0022240\u0022 height=\u002270.379278445883\u0022 loading=\u0022lazy\u0022\u003E\u003C\/a\u003E\u003C\/figure\u003E\u003C\/p\u003E\n\u003Cp\u003EI was exchanging emails like those back and forth with them. But finally, I got my computer, though after way too much waiting and stress...\u003C\/p\u003E\n\u003Cp\u003EIt worked fine, I didn\u2019t complain. Well, except about the speakers \u2013 the \u003Cstrong\u003Esound quality is just awful\u003C\/strong\u003E... And then it started going bad.\u003C\/p\u003E\n\u003Cp\u003EThe \u003Cstrong\u003Echarger would just disconnect randomly\u003C\/strong\u003E. Then connect back after a couple of minutes. Then disconnect again. One day it was better, the other it was worse. I almost didn\u2019t use it on battery anymore, for fear I would drain it and then not be able to charge it back.\u003C\/p\u003E\n\u003Cp\u003EBut I didn\u2019t send it to warranty repair yet, because I really needed to have my laptop and use it. The problem with charger was very annoying and worrying, but I could live with it for a while.\u003C\/p\u003E\n\u003Cp\u003EBut after ~ 2 weeks something happened. When I unplugged the charger, the pin from the socket inside of the computer \u003Cstrong\u003Egot snapped off somehow (!) and stayed inside the charger\u003C\/strong\u003E. What the fuck!?\u003C\/p\u003E\n\u003Cp\u003EThe socket is an elongated tube with the pin fully inside it, not sticking out and only accessible at 90\u00b0. How on Earth could I create such damage but normal usage, if they socket weren\u2019t defective in the first place?\u003C\/p\u003E\n\u003Cp\u003EAccording to a friend who\u2019s an expert in computer repairs it\u2019s not possible. But mySN.de doesn\u2019t give a crap.\u003C\/p\u003E\n\u003Cp\u003EThey told me that in case of \u201cmechanical damage\u201d I would have to pay for the repair myself. And they \u003Cstrong\u003Edidn\u2019t say how much\u003C\/strong\u003E. And they required me to send the computer in the \u003Cstrong\u003Eoriginal packing\u003C\/strong\u003E \u2013 which I didn\u2019t keep and which they don\u2019t require in the terms of warranty. And they \u003Cstrong\u003Erequired my password\u003C\/strong\u003E. \u003C\/p\u003E\n\u003Cp\u003EAfter my angry email they changed the \u201cmechanical damage\u201d to \u201cviolent abuse\u201d \u2013 and since there was none, I think I shouldn\u2019t be charged. They estimated the cost of a new motherboard (!) to be around 300-350\u20ac. Yup, they \u003Cstrong\u003Edon\u2019t know how much their own parts cost\u003C\/strong\u003E, they can just estimate it \u00b150\u20ac. They also said that original packing isn\u2019t required after all, they just say so bacause of reasons. And that my password isn\u2019t required either, they just say so bacause of reasons.\u003C\/p\u003E\n\u003Cp\u003EI\u2019ve spent a week, without a computer, just exchanging emails with them, because every one of them took them \u003Cstrong\u003Eat least 24h to respond\u003C\/strong\u003E to. They also sent me a link to DHL Retoure Service for... Austria (I live in Germany). Again, Schenker\/mySN shows how unprofessional they are.\u003C\/p\u003E\n\u003Cp\u003EFinally, I\u2019ve managed to send my computer to them. Two days after they received it, I got an email: \u201cSorry, you\u2019ll have to pay for it. How much? We\u2019ll tell you soon\u201d.\u003C\/p\u003E\n\u003Cfigure\u003E\u003Ca href=\u0022https:\/\/avris.it\/image\/mysn-3_big.png\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022\u003E\u003Cimg src=\u0022https:\/\/avris.it\/image\/mysn-3_mini.png\u0022 alt=\u0022\u0022 width=\u0022240\u0022 height=\u002247.154772937905\u0022 loading=\u0022lazy\u0022\u003E\u003C\/a\u003E\u003C\/figure\u003E\u003C\/p\u003E\n\u003Cp\u003E\u201cSoon\u201d meant the next day. Turns out the motherboard costs 449\u20ac, not \u201caround 300-350\u20ac\u201d. Plus service fee, plus courier back \u2013 520\u20ac in total.\u003C\/p\u003E\n\u003Cp\u003EThat\u2019s \u003Cstrong\u003Eclose to a half\u003C\/strong\u003E of the original price. How on Earth am I supposed not to feel scammed by mySN\/Schenker? It is definitely the worst customer experience I\u2019ve ever had \u2013 top to bottom: hardware quality, customer service, professionalism, warranty, everything sucks.\u003C\/p\u003E","words":748,"readTime":3,"lang":"en"}}},"blog\/technology\/the-non-magic-of-autowiring":{"key":"blog\/technology\/the-non-magic-of-autowiring","type":"article","published":true,"meta":{"createdAt":"2017-09-01T22:58:27+02:00","publishedAt":"2017-09-05T20:00:00+02:00","group":null,"category":"blog","subcategory":"technology","slug":"the-non-magic-of-autowiring"},"content":{"en":{"slug":"the-non-magic-of-autowiring","title":"The non-magic of autowiring","intro":"\u003Cp\u003EWhen I first heard the term \u201cAutowiring\u201d, I thought it sounds exciting. But when I learned more or less what is it about, I got pretty sceptical of the idea. Too much \u003Cem\u003Emagic\u003C\/em\u003E, too much implied information... However, when I finally used it for the first time... Gosh I wish I could never define services manually again!\u003C\/p\u003E\u003Csvg xmlns=\u0022http:\/\/www.w3.org\/2000\/svg\u0022 style=\u0022display: none;\u0022\u003E\u003C\/svg\u003E","content":"\u003Cp\u003EWhen I first heard the term \u201cAutowiring\u201d, I thought it sounds exciting. But when I learned more or less what is it about, I got pretty sceptical of the idea. Too much \u003Cem\u003Emagic\u003C\/em\u003E, too much implied information... However, when I finally used it for the first time... Gosh I wish I could never define services manually again!\u003C\/p\u003E\n\u003Cp\u003E\u003Ca href=\u0022https:\/\/en.wikipedia.org\/wiki\/Dependency_injection\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022\u003E\u003Csvg class=\u0022icon\u0022\u003E\u003Cuse xlink:href=\u0022#light-link\u0022\u003E\u003C\/use\u003E\u003C\/svg\u003E Dependency Injection Container\u003C\/a\u003E is definitely my favourite design pattern \u2013 so elegant, simple and flexible!\u003C\/p\u003E\n\u003Cp\u003EIt comes with one inconvenience though: you basically need to code the same thing twice. If your service requires some dependency, it cannot just \u003Cem\u003Etake\u003C\/em\u003E it or just \u003Cem\u003Ecreate\u003C\/em\u003E it. Instead, it should \u003Cem\u003Eexpect\u003C\/em\u003E its dependencies, while the container \u003Cem\u003Eprovides\u003C\/em\u003E them from the outside. When you want to add a new dependency, you need to both add it in the class and in some external service definition. This doesn\u2019t look like much effort, but when you\u2019re intensively playing around with your services, it all adds up. I didn\u2019t even realise, how annoying that process is, until I no longer had to follow it.\u003C\/p\u003E\n\u003Cp\u003EWhen I started a fresh project recently, using the latest version of \u003Ca href=\u0022https:\/\/symfony.com\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022\u003E\u003Csvg class=\u0022icon\u0022\u003E\u003Cuse xlink:href=\u0022#light-link\u0022\u003E\u003C\/use\u003E\u003C\/svg\u003E Symfony\u003C\/a\u003E after over a year of working almost exclusively with \u003Ca href=\u0022https:\/\/phalconphp.com\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022\u003E\u003Csvg class=\u0022icon\u0022\u003E\u003Cuse xlink:href=\u0022#light-link\u0022\u003E\u003C\/use\u003E\u003C\/svg\u003E Phalcon\u003C\/a\u003E and \u003Ca href=\u0022https:\/\/micrus.avris.it\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022\u003E\u003Csvg class=\u0022icon\u0022\u003E\u003Cuse xlink:href=\u0022#light-link\u0022\u003E\u003C\/use\u003E\u003C\/svg\u003E Micrus\u003C\/a\u003E, I had already forgotten about those two new features of Symfony: autowiring and autoconfiguration. I remembered by accident.\u003C\/p\u003E\n\u003Cp\u003EI needed a \u003Ca href=\u0022https:\/\/symfony.com\/doc\/current\/templating\/twig_extension.html\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022\u003E\u003Csvg class=\u0022icon\u0022\u003E\u003Cuse xlink:href=\u0022#light-link\u0022\u003E\u003C\/use\u003E\u003C\/svg\u003E Twig extension\u003C\/a\u003E, so I quickly created one: simple class, extending \u003Ccode\u003E\\Twig_Extension\u003C\/code\u003E, expecting some other service in its constructor, providing some filter in \u003Ccode\u003EgetFilters()\u003C\/code\u003E. I refreshed the tab in the browser and immediately realised I\u2019m gonna see an exception \u2013 in the end, I forgot to tag this class as a \u003Ccode\u003Etwig.extension\u003C\/code\u003E, I forgot to provide the dependencies, it has to fail! But no, \u003Cstrong\u003Eit just worked\u003C\/strong\u003E!\u003C\/p\u003E\n\u003Cp\u003EThe idea behind \u003Cstrong\u003Eautowiring\u003C\/strong\u003E is pretty simple: if a service requires an instance of \u003Ccode\u003EAppBundle\\Api\\CmsService\u003C\/code\u003E, and your DI container happens to have a service called \u003Ccode\u003EAppBundle\\Api\\CmsService\u003C\/code\u003E, which is of type \u003Ccode\u003EAppBundle\\Api\\CmsService\u003C\/code\u003E, then it\u2019s pretty safe to assume, that\u2019s the one you want.\u003C\/p\u003E\n\u003Cp\u003EIdeally, you should depend on abstractions, interfaces. For instance when you have multiple cache adapters, all implementing \u003Ccode\u003EPsr\\Cache\\CacheItemPoolInterface\u003C\/code\u003E, your services should depend on \u003Ccode\u003EPsr\\Cache\\CacheItemPoolInterface\u003C\/code\u003E, not on any specific implementation. This way you can always switch for instance from \u003Ccode\u003EFilesystemAdapter\u003C\/code\u003E to \u003Ccode\u003ERedisAdapter\u003C\/code\u003E without any trouble.\u003C\/p\u003E\n\u003Cp\u003EBut if you have more than one implementation of an interface, how does the autowired container know, which one to use? You tell it, by creating an alias:\u003C\/p\u003E\n\u003Cpre\u003E\u003Ccode class=\u0022hljs yaml border\u0022\u003E\u003Cspan class=\u0022hljs-string\u0022\u003EPsr\\Cache\\CacheItemPoolInterface:\u003C\/span\u003E \u003Cspan class=\u0022hljs-string\u0022\u003E\u0027@Symfony\\Component\\Cache\\Adapter\u0027\u003C\/span\u003E\n\u003C\/code\u003E\u003C\/pre\u003E\n\u003Cp\u003EAnd what about the scalars and arrays? If my service expects \u003Ccode\u003Estring $baseUrl\u003C\/code\u003E, how does the container know \u003Cem\u003Ethat\u003C\/em\u003E? Of course it doesn\u2019t, I need to specify it myself:\u003C\/p\u003E\n\u003Cpre\u003E\u003Ccode class=\u0022hljs yaml border\u0022\u003E\u003Cspan class=\u0022hljs-string\u0022\u003EAppBundle\\Service\\ExternalSerive:\u003C\/span\u003E\n    \u003Cspan class=\u0022hljs-attr\u0022\u003Earguments:\u003C\/span\u003E\n        \u003Cspan class=\u0022hljs-string\u0022\u003E$baseUsr:\u003C\/span\u003E \u003Cspan class=\u0022hljs-string\u0022\u003E\u0027https:\/\/api.external.org\/\u0027\u003C\/span\u003E\n\u003C\/code\u003E\u003C\/pre\u003E\n\u003Cp\u003EYou can do the same thing for services as well. For instance when all of them should use some generic logger, except for one, which requires something more specific, just overwrite its \u003Ccode\u003Earguments.$logger\u003C\/code\u003E with the other one.\u003C\/p\u003E\n\u003Cp\u003EPretty simple, right? The idea behind \u003Cstrong\u003Eautoconfiguration\u003C\/strong\u003E is even simpler. You (or libraries, like Twig) can define that all the services which are an instance of \u003Ccode\u003EFoo\u003C\/code\u003E should automatically receive some specific config, for instance a tag. That\u2019s why I didn\u2019t have to register my Twig extension.\u003C\/p\u003E\n\u003Cp\u003EMain concern one might have about autowiring is that, although pretty simple, it sure is time-consuming. Should I sacrifice my website\u2019s performance for the developer\u2019s convenience? Of course not! Symfony\u2019s container is compiled, so autowiring has absolutely no overhead on production!\u003C\/p\u003E\n\u003Cp\u003EAlso, Symfony Container has a concept of public and private services. Public ones you can just fetch from the container wherever you wish. Private ones can only be injected into other services \u2013 if they aren\u2019t used, they get removed from the container completely.\u003C\/p\u003E\n\u003Cp\u003EAutowiring is amazing. Simple, but effective. It makes the development faster, especially in the early phase. It prevents you from repeating yourself and maintaining a lengthy \u003Ccode\u003Eservices.yml\u003C\/code\u003E file full of information noise. And, although magical, it\u2019s not magic!\u003C\/p\u003E\u003Csvg xmlns=\u0022http:\/\/www.w3.org\/2000\/svg\u0022 style=\u0022display: none;\u0022\u003E\u003C\/svg\u003E","tags":["autoconfiguration","autowiring","config","container","dependency injection","php","service","symfony"],"hasMore":true,"image":null,"introLite":"\u003Cp\u003EWhen I first heard the term \u201cAutowiring\u201d, I thought it sounds exciting. But when I learned more or less what is it about, I got pretty sceptical of the idea. Too much \u003Cem\u003Emagic\u003C\/em\u003E, too much implied information... However, when I finally used it for the first time... Gosh I wish I could never define services manually again!\u003C\/p\u003E","contentLite":"\u003Cp\u003EWhen I first heard the term \u201cAutowiring\u201d, I thought it sounds exciting. But when I learned more or less what is it about, I got pretty sceptical of the idea. Too much \u003Cem\u003Emagic\u003C\/em\u003E, too much implied information... However, when I finally used it for the first time... Gosh I wish I could never define services manually again!\u003C\/p\u003E\n\u003Cp\u003E\u003Ca href=\u0022https:\/\/en.wikipedia.org\/wiki\/Dependency_injection\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022\u003E Dependency Injection Container\u003C\/a\u003E is definitely my favourite design pattern \u2013 so elegant, simple and flexible!\u003C\/p\u003E\n\u003Cp\u003EIt comes with one inconvenience though: you basically need to code the same thing twice. If your service requires some dependency, it cannot just \u003Cem\u003Etake\u003C\/em\u003E it or just \u003Cem\u003Ecreate\u003C\/em\u003E it. Instead, it should \u003Cem\u003Eexpect\u003C\/em\u003E its dependencies, while the container \u003Cem\u003Eprovides\u003C\/em\u003E them from the outside. When you want to add a new dependency, you need to both add it in the class and in some external service definition. This doesn\u2019t look like much effort, but when you\u2019re intensively playing around with your services, it all adds up. I didn\u2019t even realise, how annoying that process is, until I no longer had to follow it.\u003C\/p\u003E\n\u003Cp\u003EWhen I started a fresh project recently, using the latest version of \u003Ca href=\u0022https:\/\/symfony.com\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022\u003E Symfony\u003C\/a\u003E after over a year of working almost exclusively with \u003Ca href=\u0022https:\/\/phalconphp.com\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022\u003E Phalcon\u003C\/a\u003E and \u003Ca href=\u0022https:\/\/micrus.avris.it\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022\u003E Micrus\u003C\/a\u003E, I had already forgotten about those two new features of Symfony: autowiring and autoconfiguration. I remembered by accident.\u003C\/p\u003E\n\u003Cp\u003EI needed a \u003Ca href=\u0022https:\/\/symfony.com\/doc\/current\/templating\/twig_extension.html\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022\u003E Twig extension\u003C\/a\u003E, so I quickly created one: simple class, extending \u003Ccode\u003E\\Twig_Extension\u003C\/code\u003E, expecting some other service in its constructor, providing some filter in \u003Ccode\u003EgetFilters()\u003C\/code\u003E. I refreshed the tab in the browser and immediately realised I\u2019m gonna see an exception \u2013 in the end, I forgot to tag this class as a \u003Ccode\u003Etwig.extension\u003C\/code\u003E, I forgot to provide the dependencies, it has to fail! But no, \u003Cstrong\u003Eit just worked\u003C\/strong\u003E!\u003C\/p\u003E\n\u003Cp\u003EThe idea behind \u003Cstrong\u003Eautowiring\u003C\/strong\u003E is pretty simple: if a service requires an instance of \u003Ccode\u003EAppBundle\\Api\\CmsService\u003C\/code\u003E, and your DI container happens to have a service called \u003Ccode\u003EAppBundle\\Api\\CmsService\u003C\/code\u003E, which is of type \u003Ccode\u003EAppBundle\\Api\\CmsService\u003C\/code\u003E, then it\u2019s pretty safe to assume, that\u2019s the one you want.\u003C\/p\u003E\n\u003Cp\u003EIdeally, you should depend on abstractions, interfaces. For instance when you have multiple cache adapters, all implementing \u003Ccode\u003EPsr\\Cache\\CacheItemPoolInterface\u003C\/code\u003E, your services should depend on \u003Ccode\u003EPsr\\Cache\\CacheItemPoolInterface\u003C\/code\u003E, not on any specific implementation. This way you can always switch for instance from \u003Ccode\u003EFilesystemAdapter\u003C\/code\u003E to \u003Ccode\u003ERedisAdapter\u003C\/code\u003E without any trouble.\u003C\/p\u003E\n\u003Cp\u003EBut if you have more than one implementation of an interface, how does the autowired container know, which one to use? You tell it, by creating an alias:\u003C\/p\u003E\n\u003Cpre\u003E\u003Ccode class=\u0022language-yaml\u0022\u003EPsr\\Cache\\CacheItemPoolInterface: \u0027@Symfony\\Component\\Cache\\Adapter\u0027\u003C\/code\u003E\u003C\/pre\u003E\n\u003Cp\u003EAnd what about the scalars and arrays? If my service expects \u003Ccode\u003Estring $baseUrl\u003C\/code\u003E, how does the container know \u003Cem\u003Ethat\u003C\/em\u003E? Of course it doesn\u2019t, I need to specify it myself:\u003C\/p\u003E\n\u003Cpre\u003E\u003Ccode class=\u0022language-yaml\u0022\u003EAppBundle\\Service\\ExternalSerive:\n    arguments:\n        $baseUsr: \u0027https:\/\/api.external.org\/\u0027\u003C\/code\u003E\u003C\/pre\u003E\n\u003Cp\u003EYou can do the same thing for services as well. For instance when all of them should use some generic logger, except for one, which requires something more specific, just overwrite its \u003Ccode\u003Earguments.$logger\u003C\/code\u003E with the other one.\u003C\/p\u003E\n\u003Cp\u003EPretty simple, right? The idea behind \u003Cstrong\u003Eautoconfiguration\u003C\/strong\u003E is even simpler. You (or libraries, like Twig) can define that all the services which are an instance of \u003Ccode\u003EFoo\u003C\/code\u003E should automatically receive some specific config, for instance a tag. That\u2019s why I didn\u2019t have to register my Twig extension.\u003C\/p\u003E\n\u003Cp\u003EMain concern one might have about autowiring is that, although pretty simple, it sure is time-consuming. Should I sacrifice my website\u2019s performance for the developer\u2019s convenience? Of course not! Symfony\u2019s container is compiled, so autowiring has absolutely no overhead on production!\u003C\/p\u003E\n\u003Cp\u003EAlso, Symfony Container has a concept of public and private services. Public ones you can just fetch from the container wherever you wish. Private ones can only be injected into other services \u2013 if they aren\u2019t used, they get removed from the container completely.\u003C\/p\u003E\n\u003Cp\u003EAutowiring is amazing. Simple, but effective. It makes the development faster, especially in the early phase. It prevents you from repeating yourself and maintaining a lengthy \u003Ccode\u003Eservices.yml\u003C\/code\u003E file full of information noise. And, although magical, it\u2019s not magic!\u003C\/p\u003E","words":680,"readTime":3,"lang":"en"}}}}}